PayPal Basics
How PayPal Works
- What is PayPal’s Customer Identification Program (CIP)?
- What can I do with PayPal?
- Does PayPal cover my purchase if there's a problem? (Purchase / Buyer Protection)
- What is the Seller Protection Policy and what items aren’t covered?
- Do I have to add funds to my PayPal account to use PayPal?
- How do I open or close a PayPal account?
- How do I check and update my web browser?
- Where is PayPal available?
- What should I do if my balance is negative?
- What is PayPal.Me?
- What is Pay After Delivery?
- What is the Message Center?
- In which countries is PayPal accepted as a method of payment?
- How do I add users to my PayPal account?
Security and protections
Fees
- What are the fees for using PayPal?
- Where can I find PayPal's currency exchange rates?
- What's the difference between Standard Rate and Merchant Rate?
- What are the cross border fees when selling globally?
- What are the fees for requesting money and invoicing?
- If the refund I issue is accepted, are the fees from the original transaction credited to my account?
User Agreement
- Where can I find the PayPal Acceptable Use Policy?
- Besides the items specifically named in the Acceptable Use Policy, does PayPal regulate any other goods or services?
- What is PayPal's policy regarding transactions for prescription drugs?
- What is PayPal’s policy on transactions that involve firearms?
- How does PayPal approve merchants selling precious jewels, metals, or stones?
- What is PayPal’s policy on transactions that involve sexually oriented goods and services?
- What is PayPal's policy regarding payments for goods and services that may promote hate, violence, or intolerance?
- What is PayPal's policy regarding the sale of real property?
- What gambling activities does PayPal prohibit?
- What is PayPal's policy regarding intellectual property rights?
- What is PayPal's Privacy Statement?
- Does PayPal permit transactions for pre-sale items?
- How can PayPal identify activities that are likely to be fraudulent?
- Can I have multiple PayPal accounts?
- What is Buyer Abuse?
- What is PayPal's Infringement Report process?
Tax Information
- Why did I receive an IRS B-Notice?
- How does PayPal report my sales to the IRS? Will I receive a tax Form 1099-K?
- What is FATCA?
- What is a US person for FATCA and 1099-K tax reporting purposes?
- What should I do if my account is restricted because I didn't provide the requested FATCA information?
- What does FATCA require PayPal to report?
- What happens if I don't provide the FATCA information PayPal requests?
- What FATCA documentation does PayPal collect and how do I provide it?
- How do I find my tax Form 1099K in my PayPal account?
- Who is impacted by FATCA?