How do I become a Canadian PayPal Confirmed Charity?

When you become a PayPal Confirmed Charity, you'll receive the following benefits: 
  • Discounted charity transaction rate
  • PayPal Confirmed Charity icon on PayPal Checkout experiences
  • Ability to enroll in PayPal Giving Fund Canada.
To be eligible for charity confirmation, your organization must be a qualified donee as defined by the Canada Revenue Agency, such as a registered charity. Any other organization types will not be able to complete the charity confirmation. Here’s how to update your Charity/Non-Profit Type in your PayPal account to complete the charity confirmation:
  1. Login to your PayPal account.
  2. Click the Settings icon at the top of the page, next to logout.
  3. Click Update next to Business Information.
  4. Click Edit in the Charity Profile section.
  5. Select the Nonprofit type dropdown.
  6. Choose your charity type and click Save.
Canadian charities registering for a PayPal charity account are required to provide specific information about their charity to comply with new Anti-Money Laundering (AML) policies, which include CIP (Customer Identification Program) and CDD (Customer Due Diligence) verification. The required information may include:
  • Legal name of your charity
  • Street address
  • Phone number
  • Current CRA registration number
  • Purpose of charity
  • Type of charity
  • Website address 
  • Anticipated monthly donations (monthly average amount)
  • Contact information (email and phone)
  • Country of legal formation
  • Country of primary operations
  • Year of charity establishment
After you've created your account, you'll be invited to become a PayPal Confirmed Charity. 

PayPal works with a 3rd party, TechSoup Global, to confirm that our charity business customers meet local regulations to qualify for charitable status. If you have a TechSoup account, you can request a validation token from TechSoup to confirm your charity status instantly. 

Here's how to confirm your account's charity status with a TechSoup Validation Token:
  1. Login to your PayPal account.
  2. Click Profile at the top of the page.
  3. Click Business Setup.
  4. Click Confirm your charity status.
  5. Click Continue.
  6. Click Use Our TechSoup Account.
  7. Enter your validation token or click Get a Token from TechSoup.
​If you don't have a TechSoup account, we can still verify your charity status. Here's how to confirm your account's charity status without a TechSoup account. 
  1. Log in to your PayPal account.
  2. Click Profile at the top of the page.
  3. Click Business Setup.
  4. Click Confirm your charity status.
  5. Click Continue.
  6. Click Request TechSoup Confirmation.
  7. Give us permission to share your information with TechSoup by clicking Share Information. The information you share is used only for verification purposes. 
  8. TechSoup will review your information within 5 business days. If TechSoup needs additional information, they'll send you an email. 
We'll email you as soon as your charitable status is confirmed. Once confirmed, you will also be eligible to enroll with PayPal Giving Fund Canada. PayPal Giving Fund Canada uses PayPal technology and financial support to raise new funds for good causes without charging donors or charities for its services. Visit PayPal Giving Fund Canada for more information.