How can I release my payment(s) on hold?

For held payments, you can help to release them by processing the order quickly and providing us with the tracking information.

Add Tracking: Use one of our approved shipping carriers and add the tracking details on your Activity page. We’ll release the hold 1 day after delivery. Alternatively, you can purchase and print your label on PayPal and we'll automatically do this for you.

When a payment on hold is released, it may take until the end of the day for the money to appear in your PayPal account.

If the held payment is for a service or intangible item (e.g. piano lessons, e-book), update the order status on your PayPal account and you'll get your money within 7 days after verification.