How do I cancel my PayPal Payments Pro account?

If you're a merchant and would like to cancel your PayPal Payments Pro account, please contact Business Support to deactivate it at 888-883-9770 between 7:00 AM to 8:00 PM CST or send an email to

Be sure to include your PayPal Manager login to identify the account to cancel. Also keep in mind that if you choose to cancel via e-mail, your message must be sent from the primary e-mail listed for your PayPal Payments Pro account, PayPal Manager admin account, or associated PayPal Business Account to help us efficiently process your request.