I forgot my email address.

You can retrieve or change your PayPal email address if you can confirm the following account information:

  • your name
  • your ZIP code
  • your phone number
  • your credit card number

Here’s how:

  1. Go to the PayPal website.
  2. Click Log In.
  3. Click Forgot your email address or password?
  4. Select I don't know what email address I used and follow the prompted instructions.
To see a video about recovering your email, click here.