What should I do if I have a problem with an eBay transaction?

If there’s a problem with something you bought on eBay, we recommend you go to the eBay Resolution Centre for help.

Here’s how to reach the eBay Resolution Centre:

  1. Log in to your eBay account.
  2. Click eBay Security & Resolution Centre at the top of the page.

If you want to find answers to other eBay questions you may have, here's how:

  1. Go to www.ebay.ca.
  2. Sign in to your account.
  3. Click Contact Us near the top of the page.