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CRA Information RequestPayPal has received a Federal Court order, which requires us to disclose information to the Canada Revenue Agency (CRA) about PayPal Business account holders that have received or sent a payment through their account during the relevant reporting period between January 1, 2014 to November 21, 2017. This I didn’t receive the item I purchased or it’s different from the description. How do I report the problem?If you have trouble with a purchase, you can communicate directly with your seller by opening a dispute in our Resolution Center. If you purchased the item on eBay, use the eBay Resolution Center. If you purchased the item on a site other than eBay, use the PayPal Resolution Center. There Why is my payment being held for 21 days?If your payment is on hold or not available right away, we’ll notify you via email or an alert on your Summary page. Why are my funds being held, and when will they be available? Delaying funds availability is a common industry practice we implement to help ensure How do I update my Java cacerts keystore?Here's how: Go to the Symantec Primary PCA Root Certificates download page at https://www.symantec.com/page.jsp?id=roots. Locate VeriSign Class 3 Primary CA under Root 3. Right-click Download Root Now and save the linked VeriSign-Class 3-Public-Primary-Certification-Authority-G5.pem file. For this document, we'll be storing it in C:\temp\. Make a copy of the How do I update or remove my email address?You may add up to eight email addresses to your PayPal account. Remember that each email address can only be associated to one PayPal account at a time. If you want to replace your current email address with another one, simply add a new address and remove your What is PayPal.Me?What is PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift, or any other reason they need to What is One Touch and how do I use it?What is One TouchTM? One TouchTM allows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal, with your mobile phone or from a desktop, tablet or laptop you can choose to stay logged-in for easier, faster checkout across all eligible merchants. Money Pools Overview and Frequently Asked QuestionsMoney Pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a Money Pool and share it with your friends and family. Please note that you’re responsible How do I view or edit my account information?Your profile summary for your PayPal account contains your registered personal and financial information, including your bank and debit or credit details, registered phone numbers, email addresses, and street addresses. In your profile, you can add additional cards, bank accounts, email addresses or street addresses, phone numbers and How do I update my API integration for Pro Hosted to account for the updated return URL?If you've hard-coded the Pro Hosted Solution URL in your code instead of always reading the URL from the API response, you should be aware that PayPal has updated the return URL in the API response to also support the mobile template. To correct your integration, use the following instructions. There are two What should I do if my account is restricted because I didn't provide the requested FATCA information?Even if your account is restricted you'll be able to log in and access the FATCA information. From your account you can start the certification process by answering a few questions or providing the applicable forms. The certification process is complete when you have: Provided all requested information, How do I provide additional information or evidence to help resolve a dispute or claim?If you received an email asking you to provide additional information you can upload your information to the Resolution Center. If you don't have an upload button available in the Resolution Center then you won't be able to upload additional information at this time. Here's how to upload How do I update my micropayment checkout settings?This is a Business account feature. How do I update the Java SDK?If you modify SDK source code or properties files, you must rebuild the SDK to reflect these changes. Here's how to rebuild the PayPal SDK: Install the Ant build software, which the SDK uses to build itself. You can download Ant from http://ant.apache.org/. After you install the software, Common questions about coupons and redemption codesHow do I use the redemption code on my coupon? To redeem a coupon, enter the coupon's redemption code when you are paying for an eBay item using PayPal. Follow the steps to apply your code and complete the purchase. Only one coupon can be used per purchase. How do I obtain Shipment Tracking information from my seller?You can find your tracking information by going to the details page of your payment in your PayPal History. If the tracking information is missing, just simply contact your seller directly. They can email it to you or post it to the details page of your payment. Once How do I add, remove, or update the Accepted Card Types in my PayPal Manager account? Once you have acquired an internet merchant account to process Visa/MasterCard transactions, contact Payflow Support to have the new processor information added to your account. Once the new processor has been added, follow these steps: To add a credit card: Log in to PayPal Manager as an administrator.
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