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I didn’t receive the item I purchased or it’s different from the description. How do I report the problem?If you have trouble with a purchase, you can communicate directly with your seller by opening a dispute in ourResolution Center. If you purchased the item on eBay, use theeBay Resolution Center. If you purchased the item on a site other than eBay, use thePayPal Resolution Center. There Why is my payment being held for 21 days?If your payment is on hold or not available right away, well notify you via email or an alert on your Summary page. Why are my funds being held, and when will they be available? Delaying funds availability is a common industry practice we implement to help ensure How do I update my Java cacerts keystore?Heres how: Go to the Symantec Primary PCA Root Certificates download page at https://www.symantec.com/page.jsp?id=roots. Locate VeriSign Class 3 Primary CA under Root 3. Right-click Download Root Now and save the linked VeriSign-Class 3-Public-Primary-Certification-Authority-G5.pem file. For this document, well be storing it in C:\temp\. Make a copy of the How do I update or remove my email address?You may add up to eight email addresses to your PayPal account. Remember that each email address can only be associated to one PayPal account at a time. If you want to replace your current email address with another one, simply add a new address and remove your CRA Information RequestPayPal has received a Federal Court order, which requires us to disclose information to the Canada Revenue Agency (CRA) about PayPal Business account holders that have received or sent a payment through their account between January 1, 2014 and November 10, 2017. What information has PayPal been ordered What is PayPal.Me?What is PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift, or any other reason they need to How do I update my API integration for Pro Hosted to account for the updated return URL?If youve hard-coded thePro Hosted SolutionURL in your code instead of always reading the URL from theAPI response, you should be aware that PayPal has updated the return URL in theAPI response to also support themobile template. To correct your integration, use the following instructions. There are two What is One Touch and how do I use it?What is One TouchTM? One TouchTMallows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal, with your mobile phone or from a desktop, tablet or laptop you can choose to stay logged-in for easier, faster checkout across all eligible merchants. How do I view or edit my account information?Your profile summary for your PayPal account contains your registered personal and financial information, including your bank and debit or credit details, registered phone numbers, email addresses, and street addresses. In your profile, you can add additional cards, bank accounts, email addresses or street addresses, phone numbers and Money Pools Overview and Frequently Asked QuestionsMoney Pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a Money Pool and share it with your friends and family. Please note that youre responsible What should I do if my account is restricted because I didn't provide the requested FATCA information?Even if your account is restricted youll be able to log in and access the FATCA information. From your account you can start the certification process by answering a few questions or providing the applicable forms. The certification process is complete when you have: Provided all requested information, How do I provide additional information or evidence to help resolve a dispute or claim?If you received an email asking you to provide additional information you can upload your information to the Resolution Center. If you dont have an upload button available in the Resolution Center then you wont be able to upload additional information at this time. Heres how to upload How do I update my micropayment checkout settings?This is a Business account feature. How do I update the Java SDK?If you modify SDK source code or properties files, you must rebuild the SDK to reflect these changes. Heres how to rebuild the PayPal SDK: Install the Ant build software, which the SDK uses to build itself. You can download Ant from http://ant.apache.org/. After you install the software, How do I obtain Shipment Tracking information from my seller?You can find your tracking information by going to the details page of your payment in your PayPal History. If the tracking information is missing, just simply contact your seller directly. They can email it to you or post it to the details page of your payment. Once How do I add, remove, or update the Accepted Card Types in my PayPal Manager account?Once you have acquired an internet merchant account to process Visa/MasterCard transactions, contact Payflow Support to have the new processor information added to your account. Once the new processor has been added, follow these steps: To add a credit card: Log in to PayPal Manager as an administrator. How do I update my Facebook Messenger notification preference?Its easy to choose whether you want to receive Facebook Messenger notifications when you make a purchase or send money using PayPal. Heres how: Go to your Settings. Click Notifications. Next to Messesnger, check or uncheck the box. Why is my payment from a sale on eBay not available immediately?When you get paid for items sold on eBay.com, your payment might not be available immediately. Your money is usually available in 21 days or sooner to ensure your buyers receive their items (Note: the money may not be released until later in the day). Your payment may How do I edit the information in my PayPal Payments Standard buttons?How you edit your item information depends on whether your site uses a third-party shopping cart or PayPal payment buttons. Third-party shopping carts If youre using a third-party shopping cart, refer to that carts documentation. The cart itself will control all buttons, appearance, and so on. Unencrypted buttons
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