This answer is no longer available
We’re sorry, this answer is no longer available. We are updating this information and it should be available soon. Please check back or ask us another question in the Help Center.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Centre if you have a question or want to contact us.
What if I use the Issue Refund link, but I don't have the total amount available in my PayPal balance? If your PayPal account balance does not have enough money in it, the entire refund will be issued from the primary bank account linked to your PayPal account.Where is PayPal available? Send a payment using a payment method in the same currency. Receive a payment in a currency for which you hold a balance (you do not need to have funds in the currency balance). Withdraw funds in local currency to your local bank account.When will my eBay payment be available? If we can confirm delivery, your payment should be available 3 days after delivery. If you don’t upload tracking, but mark the item as shipped in My eBay, your payment should be available 7 days after your latest estimated delivery date. If you don’t provide any shipping information, your payment should be available 21 days after the transaction date, as long as your buyer doesn’t report a problem.What should I do if my account is restricted because I didn't provide the requested FATCA information? Even if your account is restricted you'll be able to log in and access the FATCA information. From your account you can start the certification process by answering a few questions or providing the applicable forms. The certification process is complete when you have:Can I request money from someone who does not have a PayPal Account? Yes. Recipients receive an email notification prompting them to sign up for an account. This feature is available for the following Website Payments buttons: Buy Now, Donations, and Add to Cart buttons.Why does my withdrawal status show Complete but the money isn’t in my bank account? status means we have processed your withdrawal. It still may take your bank several days to make the money available in your bank account.My payment wasn't flagged for Payment Review. Does that mean that PayPal has cleared it and it is protected? You must ship to the address listed on the Transaction Details page within 7 days of receiving payment. If the buyer files a claim, you must respond to our request for information in a timely manner. The item is a physical, tangible item that can be shipped.What is the Seller Protection Policy and what items aren’t covered? Seller protection is only available for qualified transactions. The Activity page shows whether or not your transaction is eligible for coverage under this policy. If it is, ship to the shipping address displayed once you click the transaction.Why is my payment being held for 21 days? Why are my funds being held, and when will they be available ? ... If there aren’t any issues with your transaction, such as a customer filing a dispute, the payment will move to your available balance within 21 days of receipt (the money may not be released until later in the day). ... By building a positive selling activity, your funds may become available immediately. ... Communicate with your buyers and respond to inquiries quickly and in a professional manner.What is my PayPal account number? direct deposit into a PayPal account At this time isn’t available , however you can set up direct deposit to a PayPal Prepaid MasterCard®. If you don’t remember your log in email address, click Log in on any PayPal page and click Having trouble logging in?My payment is on hold due to an open dispute, claim, or chargeback. Why? When a dispute, claim, or chargeback is open, the funds will be held in the seller's account and will not be available for use. The funds cannot be withdrawn and will be considered "disputed" until the dispute, claim, or chargeback is resolved. This ensures that the funds are available if a refund is needed.What if my credit card doesn’t have a card verification number? Unfortunately, your credit card must have a card verification number (also known as a card security code) to be used with PayPalWhat happens if I don't provide the FATCA information PayPal requests? If you are a new account holder, you will be required to complete the certification requested by PayPal to comply with FATCA within 90 days of opening your account. If you don't complete it within 90 days, you will no longer be able to send funds from or receive funds into your account.What happens to payments that aren't collected after 30 days? Payments that are not collected after 30 days are returned to the sender and marked as "Returned" in the Transaction History. PayPal members can manually reverse unclaimed payments before the 30-day automatic reversal.I did not receive my email address confirmation. If you have not received the PayPal message to confirm your email address, please check your spam or junk mail folder. You may also try adding firstname.lastname@example.org to your address book to see if you can find the confirmation email.Can I email a gift certificate to someone who doesn't have an email address? No. However, you can print a gift certificate and send it to the recipient. The recipient must have a PayPal account or sign up for a one to redeem a Merchant Gift Certificate. Do not enter a recipient email address if you are not sure which email address the recipient has associated with a PayPal account.I've been using PayPal to purchase eBay items but do not have a PayPal account. How do I sign up? If you still have access to that receipt, just open the email and click the Sign Up Now link to sign up for a PayPal account. If you no longer have the email receipt, visit . Or contact us and we'll resend the receipt.I've been using PayPal but do not have a PayPal account. How can I sign up for an account? Help Center If you no longer have the email receipt, go to , and request that the email receipt be resent. After you sign up for a PayPal account, you can view all your transactions in your account History Log at anytime.
Related Articles are currently unavailable
Video is not available
You were logged out to help protect your account.