How long do I have to accept a partial refund offer?
As soon as a seller initiates a partial refund, a buyer has 10 days to accept or deny the offer. If the refund is not accepted or denied within that time period, the offer will expire.
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How do I accept or deny a partial refund?You can accept or deny a partial refund in the Resolution Center. Go tothe Resolution Center. Open cases from the list. Click Resolve next to your case. Accept the sellers refund offer or suggest a different amount. Click Submit. As soon as a seller initiates a partial refund, How long does the seller have to ship my item?We encourage sellers to ship items as soon as they receive an order. However, for sellers to be eligible for seller protection, we require shipment within 7 days of receiving a payment. Or, if the payment is for pre-ordered or made-to-order goods, shipment is required within the timeframe How do I offer free shipping?Even if you are using your Profile Shipping and or Sales Tax Preferences to set these values for your PayPal Shopping Cart, you can modify your Add To Cart button code to override your profile-based preferences. The specific code is listed below.To offer free shipping, you will need Money Pools Overview and Frequently Asked QuestionsMoney Pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a Money Pool and share it with your friends and family. Please note that youre responsible How long does it take to investigate my claim?You have 180 days from the transaction date to initiate a dispute on a transaction. The timeframes vary depending on if you have an open dispute or claim and the type of dispute or claim you opened: Most claims are investigated within 10-14 days or less. In some How do I accept eBay coupons? Your customers will automatically be able to redeem eBay coupons if you accept PayPal. When a buyer uses a coupon, youll receive your full payment. If you want to refund a payment that included a coupon, youll be able to issue a full refund but not a partial refund. How do I issue a refund?You can issue a full or partial refund up to 180 days after you receive a payment. Heres how to issue a refund: Click Activity at the top of the page. Click the payment you want to refund. Click Issue a refund. Enter the refund amount, then click How do I request a refund?You can request a refund of a completed payment by sending the seller an email. Ask the seller to go to the Transaction Details page for your transaction and click Issue a refund. You can request a refund up to 180 days after you pay for your item. Can I cancel a payment that I've already sent?You can only cancel an unclaimed payment that has a Cancel link next to it. If the payment you sent remains unclaimed for 30 days, it will be canceled automatically and refunded to you. If the payment is completed, you wont be able to cancel it yourself, as How long does an electronic transfer take to clear?Electronic Transfers from your PayPal Account to your bank account typically take3-5 business days to post an electronic fund transfer is not the same as a wire transfer; it is a group of payments electronically transferred to participating depository financial institutions, therefore accounting for the extra time required Why is my payment on hold or unavailable?There are several reasons funds may be temporarily unavailable: 1. Youre a new seller with PayPal or youre an established seller but have opened a new account. When youre a new PayPal seller, it takes time to build up enough history to demonstrate a pattern of positive buyer-seller How does PayPal for Marketplaces handle orders and refunds?Important: PayPal for Marketplaces is a limited-release solution at this time. It is available to select partners for approved use cases. For more information, reach out to your PayPal account manager or contact a PayPal Partner Expert. Order and refund processing depends on whether a marketplace has a What is Return Shipping on Us and how do I activate it?Return Shipping on Us is available to customers who have activated the service and have a qualifying transaction on their PayPal account. This service is free and applies to physical, tangible goods where the return does not violate the sellers condition of sale. For more information, check the How do I refund Money Pool contributors?Heres how to refund a Money Pools payment: Click Activity near the top of the page. Click on the Refund button next to the appropriate transaction. Because the money is sent from your balance, neither of you will pay a fee. Please note that its your responsibility to How do I issue a full refund for a dispute?Heres how: Go to the Resolution Center. Select Open Cases from the list and find the transaction. Click the Case ID in the Case column. Click Issue a full refund on the case details page. You can issue a refund within 180 days of receiving a payment. Issuing How do I issue a credit (refund) to a customer?About credit refunds A credit transaction (TRXTYPE=C) returns the specified amount to the account holder. You dont need to have the credit card number available if you have the original PayPal reference ID (PNREF) that was issued with the transaction. If you issue a credit referencing a PNREF How do I add, remove, or update the Accepted Card Types in my PayPal Manager account?Once you have acquired an internet merchant account to process Visa/MasterCard transactions, contact Payflow Support to have the new processor information added to your account. Once the new processor has been added, follow these steps: To add a credit card: Log in to PayPal Manager as an administrator. How do I accept an immediate payment without a shipping address?You dont need an email address to complete a PayPal payment. Review the PayPal .NET SDK samples, which provide examples of how to create, authorize, and execute payments. You can optionally set an experience_profile_id with the ID of a previously-created profile when making a payment. Heres how: Create What if I use the Issue Refund link, but I don't have the total amount available in my PayPal balance?If your PayPal account balance does not have enough money in it, the entire refund will be issued from the primary bank account linked to your PayPal account.
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