There are a number of reasons a payment will be placed under Payment Review.
What transaction types are subject to Payment Review?
Sellers in higher-risk categories, like consumer electronics, may notice a higher number of transactions selected for Payment Review.
If you have any questions about Payment Review and have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page.
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What are the Payflow Pro transaction types?When creating credit card transactions with Payflow Pro, you must specify the transaction types as follows: S - Sale: Charges the specified amount against the account, and marks the transaction for immediate funds transfer during the next settlement period. PayPal performs settlement for each merchant daily. A - What are the payment types when I send money?The payment types for a purchase are: Services: to pay for things like your internet service. Goods: to pay for non-eBay goods. eBay Items: to pay for your eBay purchases. The payment types for a personal payment are: Gift: to send money as a gift, like for a What is Payment Review?We review some payments to help protect sellers from risky or fraudulent payments. If we review a payment, well send you an email within minutes letting you know that your payment is Pending while we investigate. We also ask you not to ship your items until our review What is Payment Review and how do I integrate it?The Payment Review feature identifies high-risk transactions and notifies merchants of the review so they can hold shipments until PayPal has evaluated the transaction risk. PayPal currently notifies merchants of the review through email and transaction status within their PayPal account. For transactions on eBay, eBay API and Where can I find transactions that are under Payment Review? Your Account Overview and the Transaction Details page will note whether a payment is being reviewed. Well also email you to let you know were reviewing a transaction. Am I covered for a transaction that clears Payment Review?PayPal provides coverage toaccount holders for eligible transactions in the event of an unauthorized payment or item-not-received claims, chargebacks, and reversals. To be eligible for PayPal Seller Protection: The transaction must be marked eligible or partially eligible for Seller Protection on the Transaction Details page. The item must My Payments Standard integration isn't processing transactions. What should I do?Issue Transactions involving Website Payments Standard, PayPal Payments Standard, or HTML buttons arent processing, so you see an error message like the following: Things dont appear to be working at the moment. Please try again later. Cause As of March 29, 2017, PayPal has updated to a new, What types of weapons and knives does PayPal prohibit?PayPal prohibits transactions for certain hand weapons or knives that may be illegal or restricted in some jurisdictions. Weapons – PayPal generally prohibits transactions for these types of weapons: Nunchaku. Brass or other metal knuckles. Leaded canes, staffs, crutches, or sticks. Zip guns, shurikens or throwing stars. Hand What types of mail service can I use with PayPal Shipping? For domestic shipments, you may select the following services: Express Mail, Priority Mail, First-Class Mail Parcel, Parcel Post service, and Media Mail. For shipping internationally, you can select Express Mail International or Priority Mail International . What types of tobacco products does PayPal prohibit?PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales. What does it mean on my transaction history if the Mass Payments status says: processing, denied, processed, or completed?Your transaction history shows your Mass Payment status with one of these messages: Processing: Your Mass Payment is in the works. Denied: The Mass Payment request wasnt approved and no funds were sent. This might have happened if you didnt have enough funds in your account. Processed: Your What are some reasons my payment could be held?In deciding whether to apply payment holds, PayPal reviews many factors including: Account tenure Transaction activity Business type Past customer disputes Overall customer satisfaction Holds are typically placed on: New sellers or sellers who have limited selling activity - until they build up a history of successful transactions What is the PayPal app integration with Siri and how does it work?If you use iOS 10 and have a PayPal account, you will now be able to use Siri to send and request personal payments. Simply activate Siri, tell it who you want to send money to, what amount you would like to send and in which currency. Siri How will PayPal let me know when a payment is under Payment Review?You'll receive an email letting you know that a payment is under Payment Review and another email when the review is complete. You'll also find this information on the Transaction Details page.If you use PayPal Instant Payment Notification (IPN) or an API, the payment appears as Pending with Why is the payment I received under review?PayPal reviews all transactions to help sellers avoid risk. If we think that a payment might be risky or fraudulent, well review it and ask you to wait until our review is complete before shipping. The review process usually takes less than 24 hours, but sometimes can extend How do I send a payment by using PayPal?To send a payment with PayPal: Click Send and Request at the top of the page. Select the type of payment. Enter your recipients email address and the amount. Choose the payment type and click Continue. Review the details. You can change your funding source by clicking Change How do I contact PayPal if I have questions on Payment Review?If you have an account manager, please contact them. Otherwise, log in to your PayPal account and click Help Contact at the bottom of any page. Can I remove my backup payment method after I have sent an Instant Transfer payment?After you have sent an Instant Transfer payment, you may not remove the backup payment method associated with that transaction until the transaction has been completed. You can choose the backup payment method before you send your payment. Log in to your PayPal account. Click Send Money. Enter What SDK do I use for Website Payments Pro UK?Because Website Payments Pro UK accounts are based on Payflow Pro, UK merchants can use the same SDKs as those used by the US and AU merchants for posting transactions via .NET, Java or via HTTPS (for example, PHP, Perl, Ruby, etc.). The UK Website Payments Pro uses
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