What if I forgot my password or my password has been locked?
Here's how to create a new password.
- Go to the PayPal homepage and click Log in.
- Click Having trouble logging in?
- Click Recover it.
- Select one of the following:
- If you know your email address, click I don’t know my password. Then enter your email address.
- If you don’t know your email address, click I don’t know either one. Enter up to 3 email addresses you might have used to sign up for your PayPal account.
- Enter the code shown in the image.
- Click Continue and follow the instructions.
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My password was locked. What do I do now? If your password is locked , you need to create a new one. Here's how: Click Log InHow do I recover my password when I can't access my email? Here's how to reset your password by text www.paypal.ca. Go toWhat should I do if my account is locked? If your account is locked , that generally means that we need some additional information about your account or your recent transactions. Just click on Contact UsHow do I change my password and security questions? Here's how to change your password : Log in to your PayPal account. SettingsTips for creating a secure password Having a secure, unique password for each of your online accounts is critically important. If a scammer gets just one password, they can begin to access your other accounts. That’s why it’s important to have a strong, unique password for your PayPal login.Why can't I view my password? To help keep your account secure, you aren’t able to view your password . If you don’t know your password, it’s easy to create a new one.How do I report a fake PayPal email or website? If you think you’ve received a suspicious email or have been directed to a fake website, forward it to log into your account change your passwordHow do I confirm my email address? In the email we send you, click the Confirm your email button to complete the confirmation process. You will automatically return to the PayPal site where you will be asked to enter your password and the confirmation process will be complete.What information is required to open a Personal PayPal account? We also ask that you create a password for your PayPal account and choose two different security questions to answer. This information is necessary for us to protect you from loss of password, credit card fraud, or to contact you should the need come up.How do I log in using the PayPal Security Key card? To log in to your PayPal account with your Security Key card: Log in to your PayPal account with your email address and password . Press the button on your PayPal Security Key card.How do I view or edit my account information? Your profile summary for your PayPal account contains your registered personal and financial information, including your bank and debit or credit details, registered phone numbers, email addresses, and street addresses. In your profile, you can add additional cards, bank accounts, email addresses or street addresses, phone numbers and even change your password or security questions.How do I know if an email is really from PayPal? What is a fake email? Fake or phishing emails attempt to gain access to sensitive data and will often ask you to reveal your password or other personal or financial information. How to identify fake emails:Which credit cards can I accept with PayPal Merchant Services? Card types that are currently not compatible with PayPal Merchant Services are: Procurement and private label credit cards (such as a department store credit card). Debit cards requiring a numeric password and pin-pad for entry.How do I contact PayPal customer service? If you're a PayPal customer, make sure you have your One-time passcode ready for faster support. Here's how to get your One-time Passcode.How do I open or close a PayPal account? Click the link in the email to confirm your email address. Enter your password , then click Confirm You can start to use your new PayPal account right away.Why should I link a bank account or a card to my PayPal account? By linking your bank account or card to your PayPal account, you will never need to pull out your wallet and enter card numbers or any personal information when you make an online payment using PayPal. With just an email address and password , you can conveniently and securely checkout. If you are trying to make a payment, but don’t have sufficient funds in your PayPal balance, the transaction can be covered quickly and easily by your selected primary funding source (bank account or card).Why is my PayPal account limited? change your passwordHow do I report potential fraud to PayPal? change your passwordWhat is One Touch and how do I use it? takes you directly to the payment page and breeze through check out. It also saves you the hassle of entering your password . For security purposes, whenever you update your PayPal personal or financial account information we’ll always ask you to log in.
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