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Help Centre > All About PayPal/Policies > What is PayPal’s policy on transactions that involve sexually oriented goods and services?

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What is PayPal’s policy on transactions that involve sexually oriented goods and services?

Physical Goods – PayPal allows U.S. only transactions for certain sexually oriented physical goods, such as videos, DVDs, magazines, or other products physically delivered to the customer. PayPal does not permit transactions for sexually oriented physical goods by users outside the U.S. To determine which types of physical goods to permit, PayPal considers these factors:

  • Regulations or restrictions on the purchase or sale of the product in the applicable jurisdiction.
  • Classification of the product by a recognized ratings board.
  • Description or depiction of sexual conduct in a patently offensive way.
  • Dominant theme of the material or website.
  • Literary, artistic, political, or scientific value.
  • Impact on the safety and protection of PayPal's customers.
  • Potential medicinal or educational uses.

Digital Goods – PayPal prohibits all account holders from buying or selling sexually oriented digital goods, including downloadable pictures or videos, subscriptions to websites, or other content delivered through a digital medium.

Other Prohibited Goods and Services – PayPal prohibits all account holders from buying or selling any sexually oriented goods or services involving minors or made to appear to involve minors, and any services for which the purpose is to facilitate meetings for sexually oriented activities. PayPal does not include sexual preferences or viewpoints as a factor to determine what this policy prohibits.

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