I have an account issue. Where can I go to resolve this?
The Resolution Center is where buyers and sellers resolve issues. You can check on things like an issue status or limited account access, and you can manage disputes, chargebacks, and appeals.
To go there, click Resolution Center.
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Money Pools Overview and Frequently Asked QuestionsMoney Pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a Money Pool and share it with your friends and family. Please note that youre responsible What is PayPal.Me?What is PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift, or any other reason they need to I didn’t receive the item I purchased or it’s different from the description. How do I report the problem?If you have trouble with a purchase, you can communicate directly with your seller by opening a dispute in ourResolution Center. If you purchased the item on eBay, use theeBay Resolution Center. If you purchased the item on a site other than eBay, use thePayPal Resolution Center. There CRA Information RequestPayPal has received a Federal Court order, which requires us to disclose information to the Canada Revenue Agency (CRA) about PayPal Business account holders that have received or sent a payment through their account between January 1, 2014 and November 10, 2017. What information has PayPal been ordered Why can't I log in?If youre having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browsers support page, or do a web search with How do I clear cache and cookies in (Your Internet I forgot my email address.You can retrieve or change your PayPal email address if you can confirm the following account information: your name your ZIP code your phone number your credit card number Heres how: Go to the PayPal website. Click the question mark (?) in the Email address box. Select I Can I have multiple PayPal accounts?Yes. You can have one Personal account and one Premier or Business account. You can add more email addresses, debit or credit cards, and bank accounts to your account, but each account must have its own email address and financial information. You can also upgrade your Personal account What is Return Shipping on Us and how do I activate it?Return Shipping on Us is available to customers who have activated the service and have a qualifying transaction on their PayPal account. This service is free and applies to physical, tangible goods where the return does not violate the sellers condition of sale. For more information, check the What if I forgot my password or my password has been locked?Heres how to create a new password. Go to the PayPal homepage and clickLog in. ClickHaving trouble logging in? ClickRecover it. Select one of the following: If you know your email address, click I dont know my password. Then enter your email address. If you dont know your How do I report potential fraud to PayPal?Its extremely important to report any suspected instances of fraud. Not only will this protect you, it will also help make the web a safer place to do business. Here are some types of fraudulent activity. Please follow the steps weve included below to report them: Unauthorized activity I have multiple Merchant accounts. Can I use them with PayPal? Each Payflow account can be associated with only one merchant account. If you require multiple merchant accounts, youll need to purchase additional Payflow accounts. Where can I review the steps to restore my account access?To remove any limitations placed on your account, visit the Resolution Center and complete all the steps listed. If you seek further clarification regarding your account access, contact PayPal by visiting the Help Center and clicking Contact Us. Tips for creating a secure passwordHaving a secure, unique password for each of your online accounts is critically important. If a scammer gets just one password, they can begin to access your other accounts. Thats why its important to have a strong, unique password for your PayPal login. A strong password should have What is a US person for FATCA and 1099K tax reporting purposes?A U.S. person generally includes the following: A U.S. citizen or resident individual, including U.S. citizens living outside the U.S. or U.S. citizens and residents operating a business outside the U.S. (This includes green card holders.) A corporation or partnership organized in the U.S. or under the laws I do not have a PayPal account, but I used PayPal to pay for an eBay item and have not received it. How can I get my item?The best way to resolve an issue with a transaction is to communicate directly with your seller. Most sellers welcome the opportunity to work out problems and provide good customer service. If youre unable to resolve the issue directly with the seller, and have the original email receipt How do I request a refund?You can request a refund of a completed payment by sending the seller an email. Ask the seller to go to the Transaction Details page for your transaction and click Issue a refund. You can request a refund up to 180 days after you pay for your item. Why is my payment from a sale on eBay not available immediately?When you get paid for items sold on eBay.com, your payment might not be available immediately. Your money is usually available in 21 days or sooner to ensure your buyers receive their items (Note: the money may not be released until later in the day). Your payment may Can I request money from someone who does not have a PayPal Account?Yes. Recipients receive an email notification prompting them to sign up for an account. This feature is available for the following Website Payments buttons: Buy Now, Donations, and Add to Cart buttons. Recipients can pay you with their credit cards through PayPal if you are a merchant and Can I have a PayPal Personal and a Premier/Business Account?Yes, PayPal users can have one Personal account and one Premier or Business account. Each account needs to have a unique email address.
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