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Help Centre > All About PayPal/Policies > What is the Message Center?

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What is the Message Center?

What is the Message Center? 

PayPal has created a Message Center for its customers, like most financial institutions and eBay provide. The Message Center gives PayPal the ability to communicate with you within the framework of a new mailbox inside your PayPal account. It also provides you with a way to validate customer service emails that you may consider suspicious. This way, you can trust that the communications you receive are from us.


How does the Message Center work?

Emails from PayPal will be put into the Message Center. A notification will be sent to let you know that you have a message. The Message Center will be accessible online; mobile browser optimization and access via the mobile app will be included later.

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