What if I use the Issue Refund link, but I don't have the total amount available in my PayPal balance?
If your PayPal account balance does not have enough money in it, the entire refund will be issued from the primary bank account linked to your PayPal account.
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What can I do if I don't have root access and want to use the PayPal PHP SDK on my host?If you want to use the PayPal PHP SDK on your host but don't have root access, you can use one of two alternatives for installing Pear (if your host can't do this for you). See the pear.php.net site for information on installing a local PEAR copy on a If the refund I issue is accepted, are the fees from the original transaction credited to my account?You receive credit for your original transaction fees based on the kind of refund you issue. When you issue a full refund using the Issue Refund link on the Transaction Details page, we credit your full variable transaction fee (1.9% to 2.9% of the transaction amount). When What are the minimum required fields I have to use in the PHP Web Console to make a Direct Payment API call?These are the minimum required fields: Provide a MerchantSessionID. On the Card Owner page, check the box for an address. On the Card Owner page, specify the Payer Country (United States) and Payer (must be a properly formatted email address). On the Address page, pass the Postal Code, I received a payment notification email, but the payment does not appear in my PayPal account. Why?If you’re notified that you’ve received a payment, but you don’t see it in your PayPal account, there are a number of possibilities: The sender may have accidentally sent the payment to the wrong email address. You might want to contact the sender to confirm that the payment If I used PayPal but don't have a PayPal account, how can I view my transaction history? When you sign up for a PayPal account, you can view purchases you made as an unregistered PayPal user as long as you sign up with the same email address and credit card used for the previous transactions.To sign up for a PayPal account, follow the instructions in Why did I get the error "You have requested an outdated version of PayPal. This error often results from the use of bookmarks" in Outlook Wizard?Issue You received an error message saying that you requested an old version of PayPal. Cause This error happens only if you choose the Basic payment type when creating a button, because there is a space between "cmd" and "=" in the code. Solution Use one of the What should I do if my balance is negative?When your account balance is negative, we suggest that you review your recent activity to find out why. If your account balance is negative because of insufficient funds, please add funds to your account as soon as possible. If you suspect unauthorized activity on your account, please Where do I find the PayPal code to link and confirm my debit or credit card?You can find your 4-digit PayPal code on your debit or credit card statement next to or near the charge amount. Your code will look like this in the item description section of your statement: PayPal*1234 CODE or PP*1234 CODE Please allow 2 to 3 business days I sent money to the wrong email address, but the payment is completed. What do I do?PayPal cannot reverse payments that have been claimed. We recommend that you contact your recipient directly and make arrangements to have the money refunded to you via PayPal or another method of your choosing. What happens if I don't provide the FATCA information PayPal requests?If you are a new account holder, you will be required to complete the certification requested by PayPal to comply with FATCA within 90 days of opening your account. If you don't complete it within 90 days, you will no longer be able to send funds from or Why can’t I use my balance?If you added money to your PayPal balance from a credit card, you can only use the money for micropayments or other website purchases made with your PayPal account. You can't use the money added to your PayPal balance from your credit card to: Transfer it to your How can I view the status of my refund?You can view the status of your refund in your Activity. Here’s how to view the latest status: Click Activity at the top of the page. From the dropdown menu, select Refunds. Select the desired dates. Click View. Click Details next to the refund. Here are a few common How do I use the redemption code on my coupon? To redeem a coupon, enter the coupon's redemption code when you are paying for an eBay item using PayPal. Follow the steps to apply your code and complete the purchase. Only one coupon can be used per purchase. I do not have a PayPal account, but I used PayPal to pay for an eBay item and have not received it. How can I get my item?The best way to resolve an issue with a transaction is to communicate directly with your seller. Most sellers welcome the opportunity to work out problems and provide good customer service. If you're unable to resolve the issue directly with the seller, and have the original email receipt What should I do if my account is restricted because I didn't provide the requested FATCA information?Even if your account is restricted you'll be able to log in and access the FATCA information. From your account you can start the certification process by answering a few questions or providing the applicable forms. The certification process is complete when you have: Provided all requested information, What are the available payment methods for PayPal for Marketplaces?Important: PayPal for Marketplaces is a limited-release solution at this time. It is available to select partners for approved use cases. For more information, reach out to your PayPal account manager or contact a PayPal Partner Expert. With PayPal for Marketplaces, your customers can pay with any of Where can I find the PayPal Acceptable Use Policy?You can find the Acceptable Use Policy by clicking Legal Agreements at the bottom of any PayPal page. Why did I get the error "You do not have permission to perform this action" in the Live environment?Important: Adaptive Payments is now a limited release product. It's restricted to select partners for approved use cases and shouldn't be used for new integrations without guidance from PayPal. Issue PayPal denied you permission to perform an action in the Live environment. Causes This error message can have Should I report my problem in the eBay or PayPal Resolution Center?If you paid for your eBay item with PayPal, you can report your problem on either eBay or PayPal. If you didn’t pay with PayPal, you should report your problem on eBay. The current PayPal policy allows you to file a claim with PayPal after filing with eBay.
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