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How do I accept eBay coupons? Your customers will automatically be able to redeem eBay coupons if you accept PayPal. When a buyer uses a coupon, youll receive your full payment. If you want to refund a payment that included a coupon, youll be able to issue a full refund but not a partial refund. How do I contact PayPal customer service?You can call us by clicking Call customer supportnear the top of the page inthe PayPal Help Center. If you want to email us, click Message Center, then click Compose in the top right corner to create a new email. When you click Call customer support and log How do I change the contact name for my business?If you have a Business account and would like to change the contact name for your business, heres how: Log in to your PayPal account. Click Profile at the top of the page. Click Update in the Business information section. Click Change name for your Business Contact Name. How do I buy an eBay gift certificate?To purchase an eBay Gift Certificate: Go to the eBay homepage. ClickGift Certificates Gift Cards at the bottom of the page. Click eBay Gift Certificate. Click Buy Now. Complete the Gift Certificate form and click Purchase this Gift Certificate with PayPal. Log in to your PayPal account when How do I remove an email address from my contact list or address book?You can add, edit, and delete contacts from your PayPal address book within the Invoice Settings area of your PayPal account. Heres how to access your PayPal address book. Click Send and Request near the top of the page. Click Create Invoice. Under Settings, click Address Book. Click How do I contact PayPal if I have questions on Payment Review?If you have an account manager, please contact them. Otherwise, log in to your PayPal account and click Help Contact at the bottom of any page. I didn’t receive the item I purchased or it’s different from the description. How do I report the problem?If you have trouble with a purchase, you can communicate directly with your seller by opening a dispute in ourResolution Center. If you purchased the item on eBay, use theeBay Resolution Center. If you purchased the item on a site other than eBay, use thePayPal Resolution Center. There What should I do if I have a problem with an eBay transaction?If theres a problem with something you bought on eBay, we recommend you go to the eBay Resolution Centre for help. Heres how to reach the eBay Resolution Centre: Log in to your eBay account. Click eBay Security Resolution Centre at the top of the page. If you I've been using PayPal to purchase eBay items but do not have a PayPal account. How do I sign up?When you sent your payment through PayPal, you received an email receipt. If you still have access to that receipt, just open the email and click the Sign Up Now link to sign up for a PayPal account. If you no longer have the email receipt, visit https://www.paypal.com/signup. Money Pools Overview and Frequently Asked QuestionsMoney Pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a Money Pool and share it with your friends and family. Please note that youre responsible I do not have a PayPal account, but I used PayPal to pay for an eBay item and have not received it. How can I get my item?The best way to resolve an issue with a transaction is to communicate directly with your seller. Most sellers welcome the opportunity to work out problems and provide good customer service. If youre unable to resolve the issue directly with the seller, and have the original email receipt Can I cancel a payment that I've already sent?You can only cancel an unclaimed payment that has a Cancel link next to it. If the payment you sent remains unclaimed for 30 days, it will be canceled automatically and refunded to you. If the payment is completed, you wont be able to cancel it yourself, as What is One Touch and how do I use it?What is One TouchTM? One TouchTMallows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal, with your mobile phone or from a desktop, tablet or laptop you can choose to stay logged-in for easier, faster checkout across all eligible merchants. CRA Information RequestPayPal has received a Federal Court order, which requires us to disclose information to the Canada Revenue Agency (CRA) about PayPal Business account holders that have received or sent a payment through their account between January 1, 2014 and November 10, 2017. What information has PayPal been ordered How do I request a refund?You can request a refund of a completed payment by sending the seller an email. Ask the seller to go to the Transaction Details page for your transaction and click Issue a refund. You can request a refund up to 180 days after you pay for your item. How do I get my money back?If you would like a refund, start by getting in touch with your seller. Most sellers welcome the chance to work out any problems. Heres what we recommend: Contact your seller to discuss your problem. If youre still not satisfied, you can open a dispute in the Resolution How do I get paid?To get paid, someone must send a payment to your email address. Well send you an email at that email address to let you know you have a payment. To receive your payment, you must open a PayPal account and confirm that email address. If you already have How do I send money?With PayPal, you can send money to anyone with an email address. Heres how to send money. Click Send Request at the top of the page. Select how you would like to send money. Enter the email, mobile number or name of the person you want to send How do I get a coupon?Some customers are occasionally offered coupons for promotions or by customer service, at eBays discretion. If you are chosen to get a coupon, you may receive your coupon by email, an on-site offer, in your My eBay account, or a mailed catalog or postcard. Heres a tip to
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