Can I cancel a money request or invoice that I've already sent to someone?
Yes. You can cancel a money request or invoice at any time:
- Click Activity near the top of the page.
- Click Cancel under Order status/Actions next to the transaction you want to cancel.
- Click Yes.
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Can I cancel a payment that I've already sent?You can only cancel an unclaimed payment that has a Cancel link next to it. If the payment you sent remains unclaimed for 30 days, it will be canceled automatically and refunded to you. If the payment is completed, you wont be able to cancel it yourself, as Will an email be sent to my buyer when I cancel a Money Request/Invoice?No. To avoid confusion, no cancellation email will be sent when you cancel a Money Request or Invoice.How do I send a reminder for a money request or invoice?Heres how to remind someone that you requested money from them: Log in to your PayPal account. Money requests and invoices will be under Pending on your Summary page. Click Send a reminder under the payment. If you cant find the payment on the Summary page it can Can I request money from someone who does not have a PayPal Account?Yes. Recipients receive an email notification prompting them to sign up for an account. This feature is available for the following Website Payments buttons: Buy Now, Donations, and Add to Cart buttons. Recipients can pay you with their credit cards through PayPal if you are a merchant and Money Pools Overview and Frequently Asked QuestionsMoney Pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a Money Pool and share it with your friends and family. Please note that youre responsible How do I request a refund?You can request a refund of a completed payment by sending the seller an email. Ask the seller to go to the Transaction Details page for your transaction and click Issue a refund. You can request a refund up to 180 days after you pay for your item. What does the status of my sent payments mean?Here are some definitions to help you understand the status of a payment you send: Canceled: You canceled your payment, and the money was credited back to your account. Cleared: Money from an eCheck that you sent has been deposited in the recipients account. Cleared by Payment Review: Why is the payment I sent pending? What if I want to cancel it?If you sent a payment or made a purchase that is pending or unclaimed, that means the recipient hasnt accepted it yet. Only payments that are sent to unregistered or unconfirmed email addresses and mobile numbers may be canceled. These payments will have a status of Unclaimed and How do I request payments or send an invoice?Heres how you can ask someone to send you money: Log in to your PayPal account. Click Send Request at the top of the page. Click Request Money. Enter the email address and amount, then click Next. Review your request and click Request Money. You can request money When I make an eCheck payment, when will the money be debited from my bank account?An eCheck is an electronic funds transfer from your bank account to another customers PayPal account. It is used to fund a payment that is sent from your PayPal account. Its like writing a check, but you send it electronically. Your payment will show as pending until the How do I remove an email address from my contact list or address book?You can add, edit, and delete contacts from your PayPal address book within the Invoice Settings area of your PayPal account. Heres how to access your PayPal address book. Click Send and Request near the top of the page. Click Create Invoice. Under Settings, click Address Book. Click How do I cancel a Billing Agreement? Use the following steps to cancel a Billing Agreement: Click Settings at the top of the page. Click Payments. Click Manage pre-approved payments. Select the merchants name or email address. Click Cancel. If the payment has already completed, you can request a refund from the seller. Refund or cancel paymentHere is some helpful information about refunds and canceling payments: Requesting a refund Contact the seller directly. Access your Activity page, click the payment you sent to the seller to view the recipients contact information. If your seller doesnt agree to refund your money, you may be able What are the fees for requesting money and invoicing?Theres no fee to send an invoice or money request. You pay a fee when a customer sends you money. For more information, click Fees at the bottom of the PayPal homepage. How do I send money?With PayPal, you can send money to anyone with an email address. Heres how to send money. Click Send Request at the top of the page. Select how you would like to send money. Enter the email, mobile number or name of the person you want to send Do you need a PayPal account to contribute to a Money Pool?Yes, to contribute to a Money Pool you must have a PayPal account. If you, or someone who would like to contribute to your Money Pool, dont already have a PayPal account, sign up is fast and free. How do I know if my money request or invoice has been paid?After your money request or invoice has been paid: We email you to let you know it has been paid. The Status of the invoice or money request changes to Paid in your Activity page. The money appears in your balance. I don't have a PayPal account. Why did I get an email from PayPal that I received a payment?PayPal is an account-based system that allows members to send online payments to anyone with an email address or mobile number. If you received a payment notification from PayPal, someone may have sent a payment to you. You can accept the payment by clicking Sign Up at the How do I cancel an Add Money transfer from my bank account?You can’t cancel a transfer after you’ve authorized it. Once the money is in your PayPal account, you can transfer it back to your bank. Just log in and click Withdraw at the top of the page.
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