With a Personal account, you can send money to almost anyone with an email address. You can send and receive some types of payments with no fees, and pay low fees for others. For complete information, see the fees section of our User Agreement.
What features do Personal accounts offer?
Note: Unfortunately, we’ve had to stop allowing personal payments to be sent to and from India. If you’re sending money for a personal payment to India, we ask that you find another way to pay until we’re able to restore personal payments to this area.
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What information is required to open a Personal PayPal account?To open a personal PayPal account, you'll need to provide your name, address, phone number, and email address. We also ask that you create a password for your PayPal account and choose two different security questions to answer. This information is necessary for us to protect you from How do I change the name on my Personal/Premier PayPal account?We can help you change the name on your account if its misspelled or if youve legally changed your name. However, it is not possible to change the name on your account to another persons name. To change your name, submit your request through our secure form. If How do I offer free shipping?Even if you are using your Profile Shipping and or Sales Tax Preferences to set these values for your PayPal Shopping Cart, you can modify your Add To Cart button code to override your profile-based preferences. The specific code is listed below.To offer free shipping, you will need What is the difference between Personal, Premier, and Business accounts?All PayPal accounts allow you to send and receive payments. Personal: Recommended for individuals who shop and pay online, or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges. Premier: Recommended for casual sellers or non-businesses who wish What does it mean if my account access is limited?When your account access is limited, it means that you wont be able to do certain things with your PayPal account. For example, you might not be able to send or withdraw money. Most of the time, you can fix this by visiting the Resolution Center and providing What does a Verified account status mean?Verification of identity increases customer trust because it creates a higher level of confidence that a person is who they say they are. When other PayPal users see that you are a Verified User, they know you have taken the steps to provide additional evidence of your identity. What should I do if my account is locked?If your account is locked, it usually means we need some information about your account or recent transactions. Please contact us, and have the following information available so we can confirm that you own the account: Your telephone number. A statement for the credit card or bank account What is the Payouts API and how do I enable it on my account?Note: The MassPay API is Deprecated as of September 1, 2017. For new integrations, see the Payouts Overview. The Payouts API is a fast, convenient way to send commissions, rebates, rewards, and general disbursements. Use the Payouts API to make PayPal payments to multiple PayPal accounts in a How long do I have to accept a partial refund offer? As soon as a seller initiates a partial refund, a buyer has 10 days to accept or deny the offer. If the refund is not accepted or denied within that time period, the offer will expire. What is One Touch and how do I use it?What is One TouchTM? One TouchTMallows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal, with your mobile phone or from a desktop, tablet or laptop you can choose to stay logged-in for easier, faster checkout across all eligible merchants. Money Pools Overview and Frequently Asked QuestionsMoney Pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a Money Pool and share it with your friends and family. Please note that youre responsible Can I have a PayPal Personal and a Premier/Business Account?Yes, PayPal users can have one Personal account and one Premier or Business account. Each account needs to have a unique email address. How does PayPal provide accessible services to individuals with special access needs?PayPal Canada Co. Accessible Customer Service Policy Providing Services to Persons with Disabilities Policy PayPal Canada Co. (PayPal or the company) is committed to excellence in serving all of its users, including those with disabilities. PayPal is committed to providing accessible and integrated customer service in a way CRA Information RequestPayPal has received a Federal Court order, which requires us to disclose information to the Canada Revenue Agency (CRA) about PayPal Business account holders that have received or sent a payment through their account between January 1, 2014 and November 10, 2017. What information has PayPal been ordered Which programming languages does PayPal offer examples for?PayPal provides sample code for the most popular programming languages. If you dont find your language of choice, it doesnt mean theres nothing available. You may wish to join a mailing list for the language and ask developers on that list if they know of any available code. What is a loss account?Important: PayPal for Marketplaces is a limited-release solution at this time. It is available to select partners for approved use cases. For more information, reach out to your PayPal account manager or contact a PayPal Partner Expert. When merchants are onboarded via PayPal for Marketplaces to a Managed What should I do if my account is restricted because I didn't provide the requested FATCA information?Even if your account is restricted youll be able to log in and access the FATCA information. From your account you can start the certification process by answering a few questions or providing the applicable forms. The certification process is complete when you have: Provided all requested information, How does PayPal approve merchants who use PayPal to offer stocks, bonds, securities, or related certificates?Merchants must seek prior approval if they intend to use PayPal to sell stocks, bonds, securities, options, futures, or investment interest in an entity or property, including (but not limited to) corporations, partnerships, and non-development property. PayPal requires approval to ensure the safety of PayPal users and compliance My password was locked. What do I do now?If your password is locked, youll need to create a new password. Heres how to create a new password. ClickLog Inat the top right corner of the page. ClickHaving trouble logging in?and follow the instructions. When creating a new password, please dont use the same password you use
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