To remove any limitations placed on your account, visit the Resolution Center and complete all the steps listed. If you seek further clarification regarding your account access, contact PayPal by visiting the Help Center and clicking Contact Us.
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How long will it take to restore my account access?The time it takes depends on your specific case. For the most accurate estimate, please consult any emails we sent you about your limitation. To view the status of your limitation, log in to your PayPal account and click Resolution Center at the top of the page. You Money Pools Overview and Frequently Asked QuestionsMoney Pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a Money Pool and share it with your friends and family. Please note that you’re responsible Why can't I log in?If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browser's support page, or do a web search with "How do I clear cache and cookies in (Your Internet Where can I find transactions that are under Payment Review?Your Account Overview and the Transaction Details page will note whether a payment is being reviewed. We'll also email you to let you know we're reviewing a transaction. CRA Information RequestPayPal has received a Federal Court order, which requires us to disclose information to the Canada Revenue Agency (CRA) about PayPal Business account holders that have received or sent a payment through their account during the relevant reporting period between January 1, 2014 to November 21, 2017. This I have an account issue. Where can I go to resolve this? The Resolution Center is where buyers and sellers resolve issues. You can check on things like an issue status or limited account access, and you can manage disputes, chargebacks, and appeals. Where can I check my Money Pool’s progress?To check on the amount you collected for a specific Money Pool, log in to your PayPal account and go to your Money Pool page. I've completed the steps to remove my limitation, why is my account still limited?If you've completed the steps to remove your limitation in the Resolution Center and your account is still limited, it means that one of our specialists still needs to review your information. We try to complete our reviews within 3 days after receiving your information, but in some Can I access Money Pools on my mobile device?Yes, you can access and manage your Money Pools directly from your mobile device. Download the PayPal mobile app here: iOS | AndroidWhat is One Touch and how do I use it?What is One TouchTM? One TouchTM allows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal, with your mobile phone or from a desktop, tablet or laptop you can choose to stay logged-in for easier, faster checkout across all eligible merchants. Why did I get the error "Sorry, but you cannot view your existing API Signature while your account is unconfirmed" when accessing my API credentials?Issue An error message reported that your existing API Signature isn't viewable. Cause Your PayPal email address isn't appropriately marked as confirmed in our system. Solution If you try to confirm the email address and you're told that it's already confirmed, try adding a second email address and Common questions about coupons and redemption codesHow do I use the redemption code on my coupon? To redeem a coupon, enter the coupon's redemption code when you are paying for an eBay item using PayPal. Follow the steps to apply your code and complete the purchase. Only one coupon can be used per purchase. What does it mean if my account access is limited?When your account access is limited, it means that you won’t be able to do certain things with your PayPal account. For example, you might not be able to send or withdraw money. Most of the time, you can fix this by visiting the Resolution Center and providing Tips for creating a secure passwordHaving a secure, unique password for each of your online accounts is critically important. If a scammer gets just one password, they can begin to access your other accounts. That’s why it’s important to have a strong, unique password for your PayPal login. A strong password should have How do I recover my password when I can't access my email?If you've forgotten your PayPal password but you remember your email address, follow these steps to regain access to your account: Go to our Log In page. Click Having trouble logging in? Enter the email address you use for PayPal and click Next. Select how you want to recover Can I reopen my PayPal account?No, once you close your PayPal account, it cannot be reopened. You can open a new account, but it won't include your previous transaction history.
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