Where can I review the steps to restore my account access?
To remove any limitations placed on your account, visit the Resolution Center and complete all the steps listed. If you seek further clarification regarding your account access, contact PayPal by visiting the Help Center and clicking Contact Us.
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How long will it take to restore my account access? You can help speed up the review process by completing the steps listed in the Resolution Center. Once you’ve done this, we’ll review the case and send you an email with the outcome of the review.What does it mean if my account access is limited? We've sent you an email asking for more information, or We're reviewing the information you provided and we'll email you with an update (usually within 3 business days). If you still have questions about your account access, contact us by clicking ContactWhy is the payment I received under review? We'll let you know by email and/or on the Transaction Details page when it's ok to ship an item that's been under review . Payments that clear Payment Review are automatically eligible for Seller Protection as long as the transaction follows Seller Protection guidelines.Where can I find transactions that are under Payment Review? Your Account Overview and the Transaction Details page will note whether a payment is being reviewed . We'll also email you to let you know we're reviewing a transaction.Where is the “Print shipping label” button in my PayPal account summary page? If the above criteria are met and the merchant is still not able to see the button in the “ Summary ” page, next to the transaction in question, then the “Shipping settings” must be turned off in the seller profile. shipping profile page Please update your shipping settings on the to see the “Print shipping label” button.What transaction types are subject to Payment Review? There are a number of reasons a payment will be placed under Payment Review . Sellers in higher-risk categories, like consumer electronics, may notice a higher number of transactions selected for Payment Review.What is Payment Review? We review some payments to help protect sellers from risky or fraudulent payments.How will PayPal let me know when a payment is under Payment Review? You'll receive an email letting you know that a payment is under Payment Review and another email when the review is complete. You'll also find this information on the Transaction Details page.My payment wasn't flagged for Payment Review. Does that mean that PayPal has cleared it and it is protected? No. Payments that aren't flagged for Payment Review follow normal Seller Protection guidelines. To be eligible for PayPal Seller Protection: The Transaction Details page must show that the transaction is eligible or partially eligible for Seller Protection.I received goods that are not as described for an eBay purchase. Can I dispute the payment? To learn how to report a problem on eBay, sign in to your eBay account and review the step -by- step guide in the eBay Resolution Center. To learn how to report a problem on PayPal, log into your PayPal account and review the step-by-step guide in the Resolution Center.I have an account issue. Where can I go to resolve this? The Resolution Center is where buyers and sellers resolve issues. You can check on things like an issue status or limited account access , and you can manage disputes, chargebacks, and appeals.How do I add users to my PayPal account? You can use your PayPal Business account to add users to your account, create multiple logins and access levels, and assign specific privileges so your employees can complete tasks for you. This PayPal feature lets you give PayPal account access to up to 200 employees, each with a unique login ID and level of authority.What is Buyer Abuse? We offer buyers purchase protection for the following: Unauthorized account access and use Items not received from the sellerWhy is my PayPal account limited? If you still have questions about your account access , log in to your PayPal account, click Contact at the bottom of any page, and then click Call usWhy is my payment being held for 21 days? Summary If your payment is on hold or not available right away, we’ll notify you via email or an alert on your page. Why are my funds being held, and when will they be available?Do I receive discounts while purchasing Canada Post shipping labels on the PayPal Shipping platform? Yes. Canada Post gives merchants a unique discount on each label based on the merchant’s shipping volume, which is reviewed every quarter by Canada Post. Merchants with higher shipping volume will receive higher discounts.How can I purchase Canada Post or UPS Shipping Labels on the PayPal site? Log in to your PayPal account. From your “ Summary ” page, click the Print shipping label button under that specific transaction.
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