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Help Centre > My Account/Log in and password help > I forgot my email address.

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I forgot my email address.

You can retrieve or change your PayPal email address if you can confirm the following account information:

  • your name
  • your ZIP code
  • your phone number
  • your credit card number

Here’s how:

  1. Go to the PayPal website.
  2. Click the question mark (?) in the Email address box.
  3. Select I don't know what email address I used and follow the prompted instructions.
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