I forgot my email address.
You can retrieve or change your PayPal email address if you can confirm the following account information:
- your name
- your ZIP code
- your phone number
- your credit card number
- Go to the PayPal website.
- Click the question mark (?) in the Email address box.
- Select I don't know what email address I used and follow the prompted instructions.
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What if I forgot my email address? If you can’t remember the email address you use to log in to your PayPal account, we can help you. www.paypal.com Go to .What if I forgot my password or my password has been locked? If you know your email address , click I don’t know my password Then enter your email address. If you don’t know your email address, click I don’t know either one.Can I use an email address registered with another PayPal account? No. For security reasons, PayPal only allows an email address to be registered on one PayPal account at a time.Will an email be sent to my buyer when I cancel a Money Request/Invoice? No. To avoid confusion, no cancellation email will be sent when you cancel a Money Request or Invoice.How do I confirm my email address? You’ll need to confirm your email address before you can send or receive money. Here's how to confirm your email address. Go toHow do I update or remove my email address? You may add up to eight email addresses to your PayPal account. Remember that each email address can only be associated to one PayPal account at a time.How do I select an email address as primary? Here's how you can select your primary email address : SettingsI don't have a PayPal account. Why did I get an email from PayPal that I received a payment? PayPal is an account-based system that allows members to send online payments to anyone with an email address or mobile number. Sign UpHow do I recover my password when I can't access my email? close out of this window or you'll need to restart the password reset process.) Type the email address you use for PayPal and click Next Select Receive a textHow do I add additional email addresses to my account? You may add up to eight email addresses to your PayPal account. Remember that each email address can be associated to one PayPal account at a time.Which email address does my customer send a payment to? When you receive a payment for an item listed on eBay with PayPal as a payment option, the payment is sent to the email address designated in the Sell Your Item form for that listing.I did not receive my email address confirmation. If you have not received the PayPal message to confirm your email address , please check your spam or junk mail folder. You may also try adding firstname.lastname@example.org to your address book to see if you can find the confirmation email.Can I email a gift certificate to someone who doesn't have an email address? No. However, you can print a gift certificate and send it to the recipient. The recipient must have a PayPal account or sign up for a one to redeem a Merchant Gift Certificate. Do not enter a recipient email address if you are not sure which email address the recipient has associated with a PayPal account.I received a payment notification email, but the payment does not appear in my PayPal account. Why? If you’re notified that you’ve received a payment but you don’t see it in your PayPal account, the sender may have accidentally sent the payment to the wrong email address . You might want to contact the sender to confirm that the payment was sent to your correct email address.How do I report a fake PayPal email or website? email@example.com If you think you’ve received a suspicious email or have been directed to a fake website, forward it to log into your accountHow do I set up my email notification preferences? PayPal offers several automated email notifications to keep you updated on your account activity. You can choose to receive these emails automatically when:How do I know if an email is really from PayPal? What is a fake email ? Fake or phishing emails attempt to gain access to sensitive data and will often ask you to reveal your password or other personal or financial information. How to identify fake emails:Can I cancel a payment that I've already sent? Only payments that are sent to unregistered or unconfirmed email addresses and mobile numbers may be canceled. They will have a status of “Unclaimed” and will show in the “Pending” section of your PayPal account.
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