Help Article

Help Centre > My Account/Account status > What should I do if my balance is negative?

Ask the Community

Find answers or join the conversation in the Community Help Forum.

What should I do if my balance is negative?

When your account balance is negative, we suggest that you review your recent activity to find out why.
 
  • If your account balance is negative because of insufficient funds, please add funds to your account as soon as possible.
  • If you suspect unauthorized activity on your account, please report it immediately through the Resolution Center.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Centre if you have a question or want to contact us.