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Help Centre > Disputes and Claims/Report a problem > What should I do if I have a problem with an eBay transaction?

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What should I do if I have a problem with an eBay transaction?

If there’s a problem with something you bought on eBay, we recommend you go to the eBay Resolution Centre for help.

Here’s how to reach the eBay Resolution Centre:

  1. Log in to your eBay account.
  2. Click eBay Security & Resolution Centre at the top of the page.

If you want to find answers to other eBay questions you may have, here's how:

  1. Go to www.ebay.ca.
  2. Sign in to your account.
  3. Click Contact Us near the top of the page.

For further questions about your eBay purchase, go to www.ebay.ca, sign in to your account and click Contact Us, near the top of the page.

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