How do I view my customer's recurring payment, subscription, automatic billing, or installment plan profile? (Merchant)
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How do I change the way I pay for a recurring payment, subscription, automatic billing, or installment plan?When you send money for preapproved payments such as a recurring payment, subscription, automatic billing, or installment plan, the money is first taken from your PayPal balance. Here’s how to change the way you pay for preapproved payments if you don’t want to use your PayPal balance: Log I've signed up and paid for a preapproved payment agreement, such as a recurring payment, subscription, automatic billing or installment plan. How can I find it?Here’s how to view your preapproved payment information: Log in to your PayPal account. Go to your Profile. Click Preapproved payments under "Payment settings." Click the agreements you want to view. Please note that you should contact the seller directly with questions about your plan. You can find How do I cancel a recurring payment, subscription, or automatic billing agreement I have with a merchant?Here's how to cancel an automatic billing agreement you have with a merchant: Log in to your PayPal account. Click the Profile icon next to "Log out." Click Manage Payments under "Payment settings." Click the merchant name. Click Cancel Automatic Billing at the top of the page. If How do I cancel an automatic payment or billing agreement?Here is how to cancel an automatic payment or billing agreement with a merchant: Click the Settings icon beside "Log out." Click Preapproved Payments. Select the payment, and then click Cancel. How do I cancel my Enhanced Recurring Payment billing agreement?Here's how to cancel your Enhanced Recurring Payment billing agreement with PayPal: Click the Settings icon next to "Log out." Click Preapproved payments. Click Cancel Enhanced Recurring Payments. Please note that you’ll still be able to accept payments from customers who are already enrolled, but future sign-ups to Why did I get the error "Subscription Profiles not supported by Recurring Payment APIs" when updating Recurring Billing?Issue A PayPal error message reported problems with subscription button profile IDs. Cause The basic Subscription button profile IDs aren't supported by the GetRecurringPaymentsProfileDetails API. This API works only for subscriptions or Recurring Payment Profiles created via the CreateRecurringPaymentsProfile API and through Express Checkout (our API-based checkout solution). How do I view or edit my account information?Your profile summary for your PayPal account contains your registered personal and financial information, including your bank and debit or credit details, registered phone numbers, email addresses, and street addresses. In your profile, you can add additional cards, bank accounts, email addresses or street addresses, phone numbers and How do I contact PayPal Customer Service, or Merchant Technical Support?To best serve PayPal customer needs, PayPal's support staff is organized into two departments. PayPal Customer Service PayPal Customer Service is specially trained to address general account inquiries. If you have an issue of immediate concern and can't find your answer in the Help Center, you can call How do I set up Express Checkout with Recurring Billing in Payflow?This article will help you use Recurring Billing with the Payflow API for Express Checkout. Using Recurring Billing with Payflow is much like Recurring Payments with the PayPal API; you're just passing different variables, but the logic itself is much the same. First, as always when working with How do I view my transaction history?Here's how to quickly download your transaction history in your personal account. (if you have a business account, please log in to see the steps that apply to you) 1. Click Activity. 2.Select Detailed to show “gross” amounts. 3. In the Statements dropdown, select Activity export. 4. Choose I would like to refer a business or merchant. How do I send my referral link?To start earning referral bonuses, click the Referrals link at the bottom of any PayPal page. Send a Referral email to a Business or Merchant, or add a Referral logo to your website.How do I cancel a subscription?Cancelling a subscription cancels all future scheduled payments of that subscription. A subscription can be cancelled up until the day of the next scheduled payment. Click the Settings icon next to "Log out." Select Preapproved Payments under "Payment settings." Select the merchant whose agreement you want to cancel How do I view emails sent to my Sandbox account?In the PayPal API Sandbox test environment, all of the participants in transactions (test users) are fictional and don't have true email accounts. To accommodate this, the Sandbox has a special self-contained email system. Each PayPal API developer has one inbox which receives all email messages addressed to Why did I get Direct Payment Recurring Payments error “DPRP is disabled for this merchant”?Issue PayPal returned error 11586 - DPRP is disabled for this merchant. Cause The Direct Payment Recurring Payments product isn't enabled on your account. Solution You must determine your account version and take appropriate action. How do I cancel a Billing Agreement? Use the following steps to cancel a Billing Agreement: Click Settings at the top of the page. Click Payments. Click Manage pre-approved payments. Select the merchant's name or email address. Click Cancel. How do I use Express Checkout with Recurring Payments?With PayPal Express Checkout, you may use Recurring Payments as part of most standard Business accounts. Note: Recurring Payments has been disabled in the code for China and Germany. The following examples will show API requests and responses for the calls your API caller would make, as well How do I edit the billing address linked to my credit card? Here's how you can change the billing address for your debit or credit card: Log in to your PayPal account. Click Wallet at the top of the page. Click the card to update. Click Edit. Enter your information and click Save. How do I contact PayPal customer service?You can call us by clicking Call customer support near the top of the page in the PayPal Help Center. If you want to email us, click Message Center, then click Compose in the top right corner to create a new email. When you click "Call customer support" and log How do I update or remove my email address?You may add up to eight email addresses to your PayPal account. Remember that each email address can only be associated to one PayPal account at a time. If you want to replace your current email address with another one, simply add a new address and remove your
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