PayPal is an account-based system that allows members to send online payments to anyone with an email address or mobile number.
I don't have a PayPal account. Why did I get an email from PayPal that I received a payment?
If you received a payment notification from PayPal, someone may have sent a payment to you. You can accept the payment by clicking Sign Up at the top right of any PayPal web page. Should the recipient not already have a PayPal account, they must create a PayPal account to accept the payment or the amount will be refunded to the sender.
If you feel you have received a suspicious PayPal email, please report it to us right away.
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How do I report potential fraud to PayPal?Its extremely important to report any suspected instances of fraud. Not only will this protect you, it will also help make the web a safer place to do business. Here are some types of fraudulent activity. Please follow the steps weve included below to report them: Unauthorized activity CRA Information RequestPayPal has received a Federal Court order, which requires us to disclose information to the Canada Revenue Agency (CRA) about PayPal Business account holders that have received or sent a payment through their account between January 1, 2014 and November 10, 2017. What information has PayPal been ordered What is PayPal.Me?What is PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift, or any other reason they need to Money Pools Overview and Frequently Asked QuestionsMoney Pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a Money Pool and share it with your friends and family. Please note that youre responsible What if I forgot my password or my password has been locked?Heres how to create a new password. Go to the PayPal homepage and clickLog in. ClickHaving trouble logging in? ClickRecover it. Select one of the following: If you know your email address, click I dont know my password. Then enter your email address. If you dont know your Why is my payment from a sale on eBay not available immediately?When you get paid for items sold on eBay.com, your payment might not be available immediately. Your money is usually available in 21 days or sooner to ensure your buyers receive their items (Note: the money may not be released until later in the day). Your payment may Tips for creating a secure passwordHaving a secure, unique password for each of your online accounts is critically important. If a scammer gets just one password, they can begin to access your other accounts. Thats why its important to have a strong, unique password for your PayPal login. A strong password should have What is One Touch and how do I use it?What is One TouchTM? One TouchTMallows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal, with your mobile phone or from a desktop, tablet or laptop you can choose to stay logged-in for easier, faster checkout across all eligible merchants. I forgot my email address.You can retrieve or change your PayPal email address if you can confirm the following account information: your name your ZIP code your phone number your credit card number Heres how: Go to the PayPal website. Click the question mark (?) in the Email address box. Select I Why is my payment being held for 21 days?If your payment is on hold or not available right away, well notify you via email or an alert on your Summary page. Why are my funds being held, and when will they be available? Delaying funds availability is a common industry practice we implement to help ensure Why did I get the error "You have requested an outdated version of PayPal. This error often results from the use of bookmarks" in Outlook Wizard?Issue You received an error message saying that you requested an old version of PayPal. Cause This error happens only if you choose the Basic payment type when creating a button, because there is a space between cmd and = in the code. Solution Use one of the Why did I get PDT error 4003?Issue PayPal returned PDT FAIL Error 4003. Cause If Payment Data Transfer (PDT) doesnt work during testing, youll usually see an error 4003 or a FAIL response, assuming the email address is confirmed. Solution If youre having trouble setting up Payment Data Transfer, do the following: Check the I received a payment notification email, but the payment does not appear in my PayPal account. Why?If youre notified that youve received a payment, but you dont see it in your PayPal account, there are a number of possibilities: The sender may have accidentally sent the payment to the wrong email address. You might want to contact the sender to confirm that the payment I do not have a PayPal account, but I used PayPal to pay for an eBay item and have not received it. How can I get my item?The best way to resolve an issue with a transaction is to communicate directly with your seller. Most sellers welcome the opportunity to work out problems and provide good customer service. If youre unable to resolve the issue directly with the seller, and have the original email receipt How do I create a Sandbox test account?Heres how: Log in to PayPal Developer Portal. You can use your Live PayPal account or create a new, Live PayPal account just for testing. To create a Sandbox account, you must be logged in to the PayPal Developer Portal with your Live personal or business account. If Why can't I view my password?To help keep your account secure, you arent able to view your password. If you dont know your password, its easy to create a new one. Heres how to reset your password by text: Go to www.paypal.ca. Click Log In at the top of the page. Click Having Why can't I log in?If youre having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browsers support page, or do a web search with How do I clear cache and cookies in (Your Internet Why didn't I get reports on my PayPal account activity?Issue PayPal hasnt generated reports on your accounts activity. Cause System issues at PayPal can delay or prevent report delivery. Solution PayPal generates reports and puts them on the PayPal website or the Secure FTP Server generally by 12:00 P.M. daily, in the leading time zone of the How do I turn off receipt notifications within Facebook Messenger?Our new Facebook Messenger feature allows customers to use PayPal as a payment option across Facebooks commerce platforms. When using this feature you will receive a receipt notification when sending a payment. You can also opt in to receive payment receipts through Facebook Messenger when checking out online,
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