You previously entered an address on the merchant's site. This merchant allows you to pay using only this address. If you need to use a different address, return to the merchant's site and enter the correct address.
Why can't I change the shipping address for my transaction?
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I didn’t receive the item I purchased or it’s different from the description. How do I report the problem?If you have trouble with a purchase, you can communicate directly with your seller by opening a dispute in our Resolution Center. If you purchased the item on eBay, use the eBay Resolution Center. If you purchased the item on a site other than eBay, use the PayPal Resolution Center. There Can I change my PayPal address to another country?No. The laws applicable to PayPal accounts differ by country, so you can't change your address to a country that is different from the country you used when you opened your account. If you're moving abroad, you’ll need to close your existing account and open a new account. Why can't my customers choose a ship-to address other than the default address for their PayPal account?When your buyers use PayPal hosted buttons, PayPal prepopulates the Shipping Address field with the buyer's default shipping address (the address stored in their PayPal account). To enable buyers to override this setting, update your PayPal buttons to include an advanced variable that prompts the buyer to specify How do I edit my shipping address options?When creating your PayPal payment buttons, you can choose one of the following shipping address options: Make shipping optional <input type="checkbox" title="Manual" name="no_shipping" value="0"> No shipping needed <input type="checkbox" title="Manual" name="no_shipping" value="1"> Yes, require shipping <input type="checkbox" title="Manual" name="no_shipping" value="2"> To edit your PayPal payment button, retrieve the Why can't I send money with my credit card?There are a few reasons why you might not be able to send money with your credit card. For regulatory reasons, there may be a limit on the amount of money you can send or receive. You can check your sending limit by logging into your personal PayPal CRA Information RequestPayPal has received a Federal Court order, which requires us to disclose information to the Canada Revenue Agency (CRA) about PayPal Business account holders that have received or sent a payment through their account during the relevant reporting period between January 1, 2014 to November 21, 2017. This Common questions about coupons and redemption codesHow do I use the redemption code on my coupon? To redeem a coupon, enter the coupon's redemption code when you are paying for an eBay item using PayPal. Follow the steps to apply your code and complete the purchase. Only one coupon can be used per purchase. Why do you need my street address?PayPal needs your street address because we use it as your default billing address. In addition, some credit card companies use your street address for authentication purposes, even if you have a different billing address.What are common scams and how do I spot them?Offers that sound too good to be true, probably are Most of us are careful if a stranger approaches on the street and offers a deal that's just too good to be true. But we're much less cautious online, putting us at risk. Advance fee fraud If you How do I change my street address?Here's how to update your address. Click the Settings icon next to "Log out." Click Manage all addresses in the "Address" section. Click Update under the address you want to change. Enter your changes and click Update Address. We will automatically validate your address, and may suggest a What is One Touch and how do I use it?What is One TouchTM? One TouchTM allows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal, with your mobile phone or from a desktop, tablet or laptop you can choose to stay logged-in for easier, faster checkout across all eligible merchants. Why is my payment from a sale on eBay not available immediately?When you get paid for items sold on eBay.com, your payment might not be available immediately. Your money is usually available in 21 days or sooner to ensure your buyers receive their items (Note: the money may not be released until later in the day). Your payment may Why can't I log in?If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browser's support page, or do a web search with "How do I clear cache and cookies in (Your Internet Why can’t I use my balance?If you added money to your PayPal balance from a credit card, you can only use the money for micropayments or other website purchases made with your PayPal account. You can't use the money added to your PayPal balance from your credit card to: Transfer it to your Why can't I view my password?To help keep your account secure, you aren’t able to view your password. If you don’t know your password, it’s easy to create a new one. Here's how to reset your password by text: Go to www.paypal.ca. Click Log In at the top of the page. Click Having
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