Where can I find transactions that are under Payment Review?
Your Account Overview and the Transaction Details page will note whether a payment is being reviewed. We'll also email you to let you know we're reviewing a transaction.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Centre if you have a question or want to contact us.
What transaction types are subject to Payment Review? There are a number of reasons a payment will be placed under Payment Review . Sellers in higher-risk categories, like consumer electronics, may notice a higher number of transactions selected for Payment Review.How will PayPal let me know when a payment is under Payment Review? You'll receive an email letting you know that a payment is under Payment Review and another email when the review is complete. You'll also find this information on the Transaction Details page.Am I covered for a transaction that clears Payment Review? PayPal provides coverage to account holders for eligible transactions in the event of an unauthorized payment or item-not-received claims, chargebacks, and reversals. To be eligible for PayPal Seller Protection: The transaction must be marked eligible or partially eligible for Seller Protection on the Transaction Details page.Why is the payment I received under review? PayPal reviews all transactions to help sellers avoid risk. If we think that a payment might be risky or fraudulent, we'll review it and ask you to wait until our review is complete before shipping. The review process usually takes less than 24 hours, but sometimes can extend to 48 hours.My payment wasn't flagged for Payment Review. Does that mean that PayPal has cleared it and it is protected? The Transaction Details page must show that the transaction is eligible or partially eligible for Seller Protection. You must ship to the address listed on the Transaction Details page within 7 days of receiving payment . If the buyer files a claim, you must respond to our request for information in a timely manner.What is Payment Review? If we review a payment, we'll send you an email within minutes letting you know that your payment is Pending while we investigate. We also ask you not to ship your items until our review is complete. Payment reviews typically take 24 to 48 hours to complete.How do I send a payment in another currency? Enter the payment details, select the currency from the list, and click Next Review your payment and complete your payment . To see all the currencies that PayPal supports, click WorldwideHow do I send a payment using my PayPal balance? Enter their email address and the amount and click Next. Choose your payment method, leave a note if you like and review the payment details. Click SendWhat are some reasons my payment could be held? In deciding whether to apply payment holds, PayPal reviews many factors including: Account tenure Transaction activityWhy is my payment being held for 21 days? Summary If your payment is on hold or not available right away, we’ll notify you via email or an alert on your page. Why are my funds being held, and when will they be available?How do I send a payment by using PayPal? Choose the payment type and click Continue Review the details. You can change your funding source by clicking ChangeCan I cancel a payment that I've already sent? Here's how to cancel a pending payment: Summary page On the , locate the pending payment.How do I request payments or send an invoice? Click Request Money Enter the email address and amount, then click Next Review your request and click Request MoneyCan I remove my backup payment method after I have sent an Instant Transfer payment? Click Continue Review the information and click Send Money to complete your transaction.I received goods that are not as described for an eBay purchase. Can I dispute the payment? To learn how to report a problem on eBay, sign in to your eBay account and review the step-by-step guide in the eBay Resolution Center. To learn how to report a problem on PayPal, log into your PayPal account and review the step-by-step guide in the Resolution Center.Why is the payment I sent pending? What if I want to cancel it? Here's how to cancel a pending payment: Summary On the page, locate the pending paymentWhy is my payment from a sale on eBay not available immediately? Define your return policy upfront Communicate with your buyers and respond to inquiries quickly and in a professional manner Review all communications from PayPalWhy has my credit or debit card been charged twice? Log in to your PayPal account. Find your payment on the Summary page or click Activity if the payment is older.
Related Articles are currently unavailable
Video is not available
You were logged out to help protect your account.