A bank reversal, sometimes known as an ACH Return, is when PayPal receives a request to return funds for a transaction that was funded by a bank account. A request for a bank reversal can come from the buyer who holds the bank account or the bank itself. Usually, such a request is the result of suspected unauthorized use of a bank account.
What is a bank reversal?
When PayPal receives a bank reversal, we will open an investigation into the transaction and may request additional information from both the buyer and seller.
If the investigation finds the transaction was fraudulent, it will be reversed. Otherwise, it will be completed.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Centre if you have a question or want to contact us.
What if the name on my PayPal account and bank account are different?The name registered on your PayPal account must match the name registered on your bank account. Each time you make a transfer request, PayPal automatically includes your registered name with your bank information.For PayPal customers who have a business account, the business name is automatically matched with the What happens when an authorized payment is returned for insufficient or uncollected funds by my bank?If a payment is funded through a funding source that is a bank account, and that bank account rejects the payment because of insufficient (NSF) or uncollected funds, PayPal at its discretion may attempt to resend or represent the entry up to two (2) additional times. If the Am I covered for a transaction that clears Payment Review?PayPal provides coverage toaccount holders for eligible transactions in the event of an unauthorized payment or item-not-received claims, chargebacks, and reversals. To be eligible for PayPal Seller Protection: The transaction must be marked eligible or partially eligible for Seller Protection on the Transaction Details page. The item must What is FATCA?FATCA is the Foreign Account Tax Compliance Act, which is a United States law designed to combat tax evasion by U.S. persons (individuals or entities) that fail to report income related to non-US accounts. FATCA requires some of PayPals non-US subsidiaries to collect information from their account holders What is an eCheck?An eCheck is a payment that you make directly from your bank account. Just like a regular check, it usually takes between 3 and 5 business days for an eCheck to clear and the money to appear in the recipients PayPal account. Both eChecks and Instant Transfers are What is PayPal.Me?What is PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift, or any other reason they need to How do I confirm my bank account?Heres how to complete the confirmation process online: Click Wallet near the top of the page. Click the bank you want to confirm. Enter the exact amounts of the 2 deposits made to your account, then click Submit. Important: Adding and confirming a bank account is slightly different I do not have a PayPal account and my debit or credit card is being denied. Why?PayPals process for accepting credit cards payments is rigorous. This helps prevent people from paying for things with stolen or unauthorized cards. The screening process is complex and, on rare occasions, it will impact valid cards. If you know your card is valid but your payment still doesnt Link/Replace/Remove Bank AccountTo link, remove or replace your bank account, simply access your Wallet. Here are some common issues you might encounter when trying to add, remove, or replace a bank account: Unable to link bank account The bank account is already registered to another PayPal account. Your bank account Why can't I link a bank account to my PayPal account?Here are some common issues you might encounter when linking a bank account: The bank account must be a Canadian bank. The bank account cant be linked to more than one account at a time. The bank account cant be linked if it has already been linked to How do I choose my Primary bank account?Heres how you can choose a primary bank account: Log in to your PayPal account. Go to http://www.paypal.com/bankaccount Select the bank account you would liketo make primary. How do I link a bank account to my PayPal account?Heres how to link a bank account to your PayPal account: ClickWallet at the top of the page. Click + Link a bank account. Select the bank, complete your bank login, and click Continue. If your bank is not listed on the screen: Select I have a different What are the mrb and pal parameters and what are they used for?mrb parameter The Merchant Referral Bonus (MRB) program is an old Channel Partner bonus program that was used to identify and reward merchants for referring other merchants who signed up with PayPal. input type=hidden name=mrb value=XXXXXXXX pal parameter The pal parameter can be either the encrypted account number What is the PayPal app integration with Siri and how does it work?If you use iOS 10 and have a PayPal account, you will now be able to use Siri to send and request personal payments. Simply activate Siri, tell it who you want to send money to, what amount you would like to send and in which currency. Siri What happens to payments that aren't collected after 30 days?Payments that are not collected after 30 days are returned to the sender and marked as Returned in the Transaction History. PayPal members can manually reverse unclaimed payments before the 30-day automatic reversal. Members may also reverse unclaimed payments before the 30-day automatic reversal if the recipient has What is Buyer Abuse?PayPal takes action against buyers with a history of abusingour policies. This includes buyers who may be filing dishonest or excessive disputes, claims, chargebacks, or bank transfer returns. We offer buyers purchase protection for the following: Unauthorized account access and use Items not received from the seller Items What is a chargeback?When a customer files a chargeback with their credit card issuer, it means that theyre disputing a charge and asking the card issuer for a refund. A customer might file a chargeback because they: Didnt receive their item. Received a damaged or defective item. Dont recognize a credit What is One Touch and how do I use it?What is One TouchTM? One TouchTMallows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal, with your mobile phone or from a desktop, tablet or laptop you can choose to stay logged-in for easier, faster checkout across all eligible merchants. What are XML and PayPal's XMLPay?About XML XML (eXtensible Markup Language) is derived from Standardized General Markup Language (SGML) and HyperText Markup Language (HTML). In a sense, XML is a streamlined version of SGML, but its main advantage is that it lets you meaningfully annotate text. XML maintains both SGMLs strength and HTMLs
Related Articles are currently unavailable
Video is not available
You were logged out to help protect your account.