There is an unknown charge on my PayPal account, what should I do?
If there’s an unknown charge on your PayPal account, let us know right away and we’ll help to protect you. You’re always 100% protected against unauthorized transactions sent from your account.
Before reporting it to us, please double check it’s not a transaction you might’ve simply forgotten, like an automatic payment or subscription.
Here's how to report an unknown charge:
- Go to your Resolution Center. (The Resolution Center is only accessible on a web browser, not the PayPal app.)
- Click Report a Problem.
- Select the unknown charge and click Continue.