Help Centre - Personal Account
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How do I send a reminder for an invoice or money request?

Here’s how to remind someone that you requested money from them:

  1. Click Activity at the top of the page to locate the invoice or money request you sent.
  2. Click on the invoice once you have located it.
  3. Click Remind at the top right side of the page.
  4. Click Send a reminder (This same page will allow you to send a copy of the reminder to yourself and send a note to your customer along with the reminder).

Here’s how to modify your invoice automatic reminder settings:

  1. Go to your invoices.
  2. Click the Settings icon.
  3. Click Automatic Reminders.
  4. Edit your invoice automatic reminder settings.

Money requests and invoices will say "Pending" until they're paid.

When you get paid, we’ll email you and automatically add the funds to your PayPal balance.

What does the status of my payment or money request mean on my PayPal account?

More ways we can help

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