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This page details and/or previews updates to PayPal users of changes to the Brazil PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Notices
Issued: 25 April, 2024
Amendments to the PayPal User Agreement
Effective 1 July, 2024:
- We are clarifying our Taxes and Information Reporting terms.
- The settlement fee sellers pay for credit and debit card transaction chargebacks that are not processed either through a buyer’s PayPal account or through a guest checkout (PayPal Plus) is being updated for payments in BRL. Sellers will pay a chargeback fee of BRL 45 for payments received in BRL. You can preview the Merchant Fees Page below that will be effective following such change, which includes the updated chargeback fee for BRL.
Review the updated PayPal User Agreement
Review the updated Merchant Fees
Amendments to the PayPal Purchase Protection Program
Effective 1 July, 2024:
- We are revising PayPal’s Purchase Protection Program to exclude Non-Fungible Tokens (NFTs) from eligibility.
- In addition to meeting all other eligibility requirements for PayPal’s Purchase Protection Program, disputes asserting Significantly Not as Described claims must be opened by the buyer in the Resolution Center within 30 days of the delivery or fulfilment of an order or within 180 days of the date a payment was sent by the buyer to the seller, whichever is sooner. The timeframes for opening other disputes asserting other claim types (including Item Not Received, Unauthorized Transactions, or other errors) are not changing at this time.
Review the updated PayPal Purchase Protection Program
Amendments to the Seller Protection Program
Effective 1 July, 2024:
- We are revising PayPal’s Seller Protection Program to exclude from eligibility Non-Fungible Tokens (NFTs) with a transaction amount of:
- $10,000.01 USD or above (or equivalent value in BRL as calculated at the time of the transaction);
- $10,000.00 USD or below (or equivalent value in BRL as calculated at the time of the transaction), unless the buyer claims it was an Unauthorized Transaction and the transaction meets all other eligibility requirements.
Review the updated PayPal Seller Protection Program