Your return costs refunded.
Sometimes, upon reception, the item you bought online isn’t quite as expected. Simply return it and don’t worry anymore about the return postage, it’s on us*. The service is free and valid also on international shopping.
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Returns refunded worldwide.
Shop on any website, from anywhere in the world and simply pay with PayPal. If something isn’t quite as expected upon delivery, we can reimburse your return postage.
Not right? Not a problem.
Too big, too small, broken, not matching your order… Whatever the reason, don’t worry. Send it back, ask for a reimbursement and your return cost can be refunded.
Pay with PayPal.
Once you’re enrolled, your return shipping is covered.
Change your mind.
Send your purchase back to the store.
Create a claim.
Go to the Claim Portal, fill the online form and upload required documents.
Get your refund.
If approved, your refund will be credited to your PayPal account within 5 days.
You have an online shop?
Offer this service to your customers.Learn more
* The Refunded Returns service is offered by PayPal Pte. Ltd, in partnership with TELUS International Europe, the service provider. See General Conditions of Use.