PayPal
  • CONSUMER
    • Getting startedHow to use PayPal
    • Pay onlineOnline payments without borders
    • Send moneySend money locally or abroad
    • Get paidSend payment requests
    • Get the PayPal appManage your account on your mobile
  • Business
    • PayPal Commerce Platform
    • Overview
    • Accept Payments
    • Make Payments
    • Manage Risk
    • Accelerate Growth
    • Streamline Operations
    • Solutions For
    • Businesses
    • Enterprises
    • Platforms & Marketplaces
    • Resources
    • Getting Started
    • Pricing
  • PARTNERS
  • Help
  • Sign Up
Log InSign Up
Help Center

How can we help?

  • PayPal Help Guides
  • PayPal mobile app
  • PayPal Basics
  • My Account
  • Payments
  • PayPal Products & Features
  • Claims and Limitations
  • Verification
  • Merchant Services
  • US Tax Information
  • Personal Help

PayPal Basics

How PayPal works
  • What is PayPal and how does it work?
  • How do I update my Facebook Messenger notification preference?
  • How do I close my PayPal account?
  • How do I open a PayPal account?
  • What is the Message Center?
  • What is a one-time passcode?
  • How do I contact PayPal customer service?
  • Why is PayPal requesting information about my business?
  • How do I read my PayPal Balance?
  • Why am I receiving emails from PayPal when I don’t have an account?
  • What is the inactivity fee?
Account types
  • How do I change my account type?
  • What is the difference between account types?
Security & Protection
  • What's PayPal Buyer Protection?
  • What is PayPal Seller Protection?
  • What is 2-step verification?
  • How secure is PayPal.Me?
  • How do I report a fraudulent website?
  • What is 3D Secure?
  • What are the Payment Services Directives and Strong Customer Authentication?
Security & Legal Agreements
  • What is PayPal's approach to privacy and the Privacy Statement?
  • How do I know whether an email is a genuine email from PayPal?
  • How do I report an unauthorised PayPal payment or account activity?
  • Where can I find the PayPal Acceptable Use Policy?

More ways to get help

  • Community Forum
    Find answers or join the conversation
  • Resolution Center
    Resolve transaction or account issues
  • Contact us
    Contact Customer Service
  • Change Language or Country/Region
  • Help and Contact
  • Fees
  • Security
  • Features
  • Apps
  • Shopping

  • About
  • Jobs
  • Developers
  • Partners

  • © 1999–2021
  • Privacy
  • Legal

If you continue to browse, we’ll use cookies that make our site work, improve performance, and customise your experience. If you accept, we’ll also use cookies to personalise ads. Manage your cookies