Why did I get PayPal for Marketplaces error 500?
PayPal for Marketplaces returned error 500.
At this time, PayPal for Marketplaces is available only to select partners for approved use cases. If you receive this error in the Live or Sandbox environment, your PayPal for Marketplaces use case has not yet been approved.
For more information, reach out to your PayPal account manager or contact us.
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Why did I get PDT error 4003?Issue PayPal returned PDT FAIL Error 4003. Cause If Payment Data Transfer (PDT) doesn't work during testing, you'll usually see an error 4003 or a FAIL response, assuming the email address is confirmed. Solution If you're having trouble setting up Payment Data Transfer, do the following: Check the Why did I get API error code 36?Issue PayPal returned error code 36 - Transaction failed: Fail to obtain approval for the online transaction. Cause The card expiration date value was used improperly. Solution Check that you're using the expected Payflow Pro EXPDATE value. The account expiration date format should be in this format: MMYY.Why did I get API error code 10008?Issue PayPal returned API error code 10008 - Security header is not valid. Cause This error usually relates to the API endpoint or the API credentials. Solution Here are ways to resolve this issue: If you use a shopping cart, there may be a switch between Test/Sandbox processing Why did I get website error 4001?Issue PayPal returned error 4001. Cause This is a general error related to a database entry on the PayPal website. Solution For help resolving this issue or others, visit PayPal's Contact Customer Service page. Be prepared to provide the following information: What did you do to create this Why did I get API error code 10609?Issue PayPal returned API error code 10609 - Invalid transactionID (Transaction id is invalid) when calling the “DoAuthorization.” Cause The transaction ID is invalid. This message can be displayed with the DoAuthorization, DoCapture, DoReauthorization and DoVoid API calls. Solution Review the transaction ID and retry the request. Also, Why did I get API error code 10002?Issue Based on the API you're using, PayPal returned API error code 10002, accompanied by one of the messages described in the following paragraphs. Causes and Solutions This error usually happens when permissions are set incorrectly in your PayPal account. To allow a third party to make API Why did I get API error code 10746?Issue PayPal returned API error code 10746 - This transaction cannot be processed. Please use a valid country on the billing address. Cause The country code passed in with the billing address is not a PayPal-supported country. Solution For a list of PayPal-supported countries, visit our complete PayPal Why did I get API error code 10423?Issue PayPal returned API error code 10423 - This transaction cannot be completed with PaymentAction of Authorization. Causes The following errors can produce error code 10423: You set PaymentAction to "Sale" with SetExpressCheckout at the first API call. If you receive this error at the DoExpressCheckout API call, Why did I get API error code 10759?Issue PayPal returned API error code 10759 - This transaction cannot be processed. Please enter a valid credit card number and type. Cause The credit card being used isn't a valid card type, or the card number is invalid. Solution Here's how to resolve this issue: Check that Why did I get API error code 10606?Issue PayPal returned API error code 10606 - Buyer cannot pay. Transaction rejected, please contact the buyer. Cause The credit card being used can't be used on the PayPal system. Solution For help resolving this issue or others, visit PayPal's Contact Customer Service page.Why did I get API error code 10501?Issue PayPal returned error 10501 - Invalid Configuration. This transaction cannot be processed due to an invalid merchant configuration. Causes Multiple issues, explained in the next few paragraphs, can produce this error: You're trying to process payments on PayPal using a method that isn't enabled on your account. Why did I get API error code 10417?Issue PayPal returned API error code 10417 - Transaction cannot complete - "Instruct the customer to retry the transaction using an alternative payment method from the customer's PayPal wallet" or "The transaction did not complete with the customer's selected payment method." Causes The customer's credit card failed bank Why did I get API error code 10486?Issue PayPal returned API error code 10486 - This transaction couldn't be completed. Cause A buyer’s Express Checkout payment failed due to a bad funding source; for example, the transaction exceeded the buyer's card limit. Solution If you send your buyer to the PayPal page to select an Why did I get API error code 10621?Issue PayPal returned API error code 10621 - Order has expired. Cause The order you're trying to authorize, capture, or void has already expired. Orders remain open for 30 days, and after that period you can't capture funds for the transaction. Solution If you use the GetTransactionDetails API Why did I get API error code 10601?Issue PayPal returned API error code 10601 - Authorization expired. Cause You tried to perform a DoAuthorization, DoCapture, DoReauthorization or a DoVoid on an expired Authorization. Solution Contact the customer and ask for their payment details again. Either process the transaction manually, or cancel the expired order and Why did I get API error code 10602?Issue PayPal returned API error code 10602 - Authorization completed. Cause The authorization has already been completed. The following API calls can produce this error: DoAuthorization, DoCapture, DoReauthorization, and DoVoid. Solution Use the GetTransactionDetails API call to check the status of the transaction. If your authorization is pending, Why did I get API error code 10415?Issue PayPal returned API error code 10415 - The transaction was refused because of an invalid argument. Cause The DoExpressCheckoutPayment API returns this error if a successful transaction has already completed for the Express Checkout token. Solution Here's how to resolve this issue: Use the GetExpressCheckoutDetails API with the Why did I get API error code 13113?Issue PayPal returned API error code 13113 - Buyer cannot pay or buyer cannot pay with PayPal for this transaction. Cause The buyer's credit card or funding source was denied, or their account can't make a payment due to a limitation. Solution If the buyer contacts you about Why did I get API error code 10600?Issue PayPal returned API error code 10600 - Authorization voided. Cause The authorization you're trying to perform on a DoAuthorization, DoCapture, DoReauthorization, DoVoid or UpdateAuthorization has already been voided and can't be used because it's no longer valid. Solution Close the order or authorization. See also: DoAuthorization API
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