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Questions about eBayeBay and PayPal are now separate companies, which means we are no longer part of the same group of companies. However, we remain committed to our customers. For everything you need to know about the two companies, please visit our PayPal-eBay update page. You may also contact How do I update my Java cacerts keystore?Here's how: Go to the Symantec Primary PCA Root Certificates download page at https://www.symantec.com/page.jsp?id=roots. Locate VeriSign Class 3 Primary CA under Root 3. Right-click Download Root Now and save the linked VeriSign-Class 3-Public-Primary-Certification-Authority-G5.pem file. For this document, we'll be storing it in C:\temp\. Make a copy of the What is One Touch and how do I use it?What is One TouchTM? One TouchTM allows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal, with your mobile phone or from a desktop, tablet or laptop you can choose to stay logged-in for easier, faster checkout across all eligible How do I update my API integration for Pro Hosted to account for the updated return URL?If you've hard-coded the Pro Hosted Solution URL in your code instead of always reading the URL from the API response, you should be aware that PayPal has updated the return URL in the API response to also support the mobile template. To correct your integration, use the following instructions. There are two What should I do if my account is restricted because I didn't provide the requested FATCA information?Even if your account is restricted you'll be able to log in and access the FATCA information. From your account you can start the certification process by answering a few questions or providing the applicable forms. The certification process is complete when you have: Provided all requested information, What do I do if I haven't received my item or if it doesn't match its description?If you have trouble with a purchase, you can communicate directly with your seller by opening a dispute in your Resolution Center. If you purchased the item on eBay, use the eBay Resolution Center. If you feel the transaction was unauthorized, go to your PayPal Resolution Center and file an How do I provide additional information or evidence to help resolve a dispute or claim?If you received an email asking you to provide additional information you can upload your information to the Resolution Center. If you don't see the upload button in the Resolution Center then you won't be able to upload additional information at this time. You can always send a How do I update the Java SDK?If you modify SDK source code or properties files, you must rebuild the SDK to reflect these changes. Here's how to rebuild the PayPal SDK: Install the Ant build software, which the SDK uses to build itself. You can download Ant from http://ant.apache.org/. After you install the software, What's PayPal.Me?What's PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (for example: paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift, or any other reason they need Contributing to a PoolHow do I contribute to a Pool? Contributing to a Pool is easy. Just click Contribute on the Pool page. Your contribution will be sent in the default currency of the organizer. Read more details about international payments. Your contribution, name and picture (if applicable) will be How do I edit the information in my PayPal Payments Standard buttons?How you edit your item information depends on whether your site uses a third-party shopping cart or PayPal payment buttons. Third-party shopping carts If you're using a third-party shopping cart, refer to that cart's documentation. The cart itself will control all buttons, appearance, and so on. Unencrypted buttons What happens if I don't provide the FATCA information PayPal requests?If you are a new account holder, you will be required to complete the certification requested by PayPal to comply with FATCA within 90 days of opening your account. If you don't complete it within 90 days, you will no longer be able to send money from or Money Pools Overview and Frequently Asked QuestionsPayPal Pools overview Pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a pool and share it with your friends and family. Please note that you How do I get an Adaptive Payments API application ID?Important: Adaptive Payments is now a limited release product. It's restricted to select partners for approved use cases and shouldn't be used for new integrations without guidance from PayPal. To receive access to build an Adaptive Payments payment structure, you must receive approval from PayPal’s Developer Platform Application What FATCA documentation does PayPal collect and how do I provide it?The information that must be collected may include, but is not limited to, the account holder’s address and US TIN (if a US person) or other TIN (Tax information number). A business entity can be required to provide: Its country of incorporation, Its business type or classification How can I make a formal complaint to PayPal?We aim to provide you with the highest possible standard of Customer Service. Yet sometimes things can go wrong. If this is the case please let us know and we will do our best to find a quick and fair solution to solve your issue. We will keep What is Return Shipping on Us and how do I activate it?Return Shipping on Us is available to customers who have activated the service and have a qualifying transaction on their PayPal account. This service is free and applies to physical, tangible goods where the return does not violate the seller’s condition of sale. For more information, check the What reporting options are available for PayPal for Marketplaces? Important: PayPal for Marketplaces is a limited-release solution at this time. It is available to select partners for approved use cases. For more information, reach out to your PayPal account manager or contact a PayPal Partner Expert. PayPal for Marketplaces provides three reports to help manage day-to-day Setting up and managing your PoolCan I keep receiving contributions once my Pool reaches its goal? Yes, people can contribute to your Pool until you decide to end or delete it, even if you’ve exceeded your goal amount. Please note that you are responsible for spending the money collected for the purpose set
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