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Help Center > PayPal Basics/How PayPal Works > What is a one-time passcode?

What is a one-time passcode?

If you contact our Customer Service, we will ask you for your one-time (temporary) passcode to confirm your identity. Keep this code at hand when you contact us by phone so that we can help you even faster.

Temporary Customer Service code

If you haven't created a Customer Service code yet, you can use a code. Here's how to request it:
  1. Click Help & Contact at the bottom of any PayPal page.
  2. Click Call Customer Support.
This code is only valid for 60 minutes.

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