Help Article

Do Adaptive Payments disputes apply to Enterprise Dispute Management merchants or partners?

Important: Adaptive Payments is now a limited release product. It is restricted to select partners for approved use cases and shouldn't be used for new integrations without guidance from PayPal.

Yes, the Adaptive Payments dispute scenario applies to EDM Merchants and partners. The only difference is that EDM disputes skip the “dispute” phase and go directly to the “claim” phase.
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