{"supplemental":{"likelySubtags":{"en-BD":"en-Latn-BD","und":"en-Latn-US"}},"main":{"en-BD":{"l10n":{"app":{"helpcenter":{"title":"Help Center","search":"Search questions, keywords, or topics","searchHelperText":"For best results, ask a question like “How do I reset my password?”","helpGuides":"Help Guides","yes":"yes","no":"no","helpArticles":"Help Articles","communityPosts":"Community Posts","moreWaysToHelp":"More ways we can help","moreWaysToGetHelp":{"label":"More ways to get help"},"commonQuestions":"Common Questions","trendingArticles":{"label":"Trending articles"},"topArticles":{"label":"Top articles for you"},"recommendedArticles":{"label":"Recommended for you","altLabel":"Recommended Articles","articlesForYou":"Articles for you"},"helpTopics":{"label":"All Topics"},"categories":{"label":"Categories"},"viewSearchResult":"View all results","helpCenterResults":"Help Center results","maxCharError":"You've exceeded the character limit","minCharError":"Try a longer search term","noSuggestionsFound":"No suggestions found","forUser":{"_message":[{"type":"literal","value":"For "},{"type":"variable","value":"name"}]},"forYou":"For You","home":"Home","error":{"subLabel":{"_message":[{"type":"literal","value":"Please try your search again in our "},{"type":"variable-block","value":"link","children":[{"type":"literal","value":"Help Center"}]}]},"label":"Something went wrong. Please try again."},"loading":{"label":"Loading"},"logIn":{"text":"Log in"},"logInForFasterService":{"text":"Log in for faster service"},"havingTroubleLogginIn":{"text":"Having trouble logging in?"},"experience":{"personal":"Personal","business":"Business","technical":"Technical","personalLabel":"Help Center - Personal Account","businessLabel":"Help Center - Business Account","technicalLabel":"Help Center - Technical Support","contactUsLabel":"Help Center - Contact Customer Support","technicalNotEnabledLabel":"Technical Help isn’t supported in this language.","technicalNotEnabledSubLabel":{"_message":[{"type":"literal","value":"Instead, try our "},{"type":"variable-block","value":"personalHelpLink","children":[{"type":"literal","value":"Personal Help"}]},{"type":"literal","value":" or "},{"type":"variable-block","value":"businessHelpLink","children":[{"type":"literal","value":"Business Help"}]},{"type":"literal","value":" experiences."}]}},"continue":{"label":"Continue"},"showMore":"Show more","browseArticles":{"label":"Browse articles and FAQs"},"thankYou":{"label":"Thank you."},"closeWindow":{"label":"Close this window"},"back":{"label":"Back"},"cancel":{"label":"Cancel"},"showLess":"Show less","ppa":{"alertMsg":{"label":"To change the topic, just ask your question in the chat"},"askSomeThingElse":{"label":"Ask something else"}},"negativeBalance":{"title":{"_message":[{"type":"literal","value":"Uh oh, your PayPal account currently shows a negative balance of "},{"type":"variable","value":"value"}]},"desc":"You weren't able to cover one or more recent transactions. We took care of it in the moment, and now you'll need to pay back the balance.","learnMore":"Learn more"},"survey":{"greeting":"How are we doing?","actionLabel":"Take our survey"},"loginPrompt":{"label":"Get customized help with your account and access to the message center","altLabel":"Get personalized help for your transactions and account"},"ppAssistantPrompt":{"v1":{"label":"Need more help?"},"label":"Start with PayPal Assistant","technical":{"label":"Need to file a technical support case?"},"v2":{"label":"We can help you find what you're looking for","chat":{"label":"Try PayPal Assistant"}}},"genai":{"summary":{"label":"AI Summary"},"feedback":{"label":"Was this answer helpful?"},"readmore":{"label":"Read more"},"readless":{"label":"Read less"}},"unifiedAgent":{"ppaTitle":"Try our Unified Agent"}},"seo":{"personal":{"title":"PayPal Help Center - Personal","desc":"Find answers to your PayPal questions. Browse common questions, watch videos, or ask the Community."},"business":{"title":"PayPal Help Center - Business","desc":"Learn to successfully use PayPal for your business. Discover our key sales products, features, and more."},"technical":{"title":"PayPal Help Center - Technical","desc":"Get technical support for PayPal. Troubleshoot, solve technical issues, and learn about PayPal’s advanced features."},"article":{"title":"PayPal Help Center Article","desc":"PayPal Help Center Article"},"complaints":{"title":"PayPal Complaint Submissions","desc":"If you're dissatisfied with PayPal, let us know, and we'll do our best to fix things quickly and fairly."},"search":{"title":"PayPal Help Center - Search Results","desc":"PayPal Help Center - Search Results"},"topic":{"title":"PayPal Help Center Topics","desc":"PayPal Help Center Topics"},"browseTopics":{"title":"PayPal Help Center - Browse Topics","desc":"Browse PayPal Help Center topics to find answers to your questions."},"aupviolation":{"title":"PayPal Contact Us","desc":"PayPal Contact Us"},"topicDetails":{"title":"PayPal Help Topic Details","desc":"PayPal Help Topic Details"},"contactUs":{"title":"PayPal Contact Us","desc":"Contact PayPal for answers to all of your online payment questions or to sign up for our services! PayPal is the world's leading online payment processor."},"privacy":{"title":"PayPal Contact Us","desc":"Contact PayPal for answers to all of your online payment questions or to sign up for our services! PayPal is the world's leading online payment processor."},"ppgf":{"title":"PayPal Contact Us","desc":"Contact PayPal for answers to all of your online payment questions or to sign up for our services! PayPal is the world's leading online payment processor."}},"article":{"relatedTopics":"Related topics","feedback":{"header":"Was this article helpful?","select":{"yes":"Yes","no":"No"},"greeting":{"success":"Feedback sent"},"reason":{"form":{"title":"Rate the article","header":"Why wasn’t this information helpful?","placeholder":"Tell us more - please don’t include personal info like your email or account numbers.","submit":"Submit"},"toomuchinfo":"Too much information","notenoughinfo":"Not enough information to answer my question","lookingfor":"This isn’t what I was looking for","incorrect":"I tried this and it didn’t solve the problem","dontlike":"I don’t like this feature or policy","other":"Other"}},"errorMessage":"This article doesn't exist or has been unpublished."},"helpchannels":{"resCenter":{"title":"Resolution Center","desc":"Fix transaction and account related issues"},"communityForum":{"title":"Community Forum","desc":"Join the discussion with PayPal customers","descEnglish":"Join the discussion with PayPal customers (available in English)"},"taxCenter":{"title":"Tax Center","desc":"Get your 1099-K and other tax info here"},"businessHelp":{"title":"Business Help","desc":"Get help with using any of our PayPal products"},"personalHelp":{"title":"Personal Help","desc":"Get help with using any of our PayPal products"},"technicalHelp":{"title":"Technical Help","desc":"Find out how PayPal works for your business"},"contactUs":{"title":"Contact Us","desc":"Contact customer service"},"develperRes":{"title":"Developer Resources","desc":"Access documentation, APIs and more"},"brainTreeSupport":{"title":"Braintree Support","desc":"Find technical information on processing with Braintree"},"siteStatus":{"title":"Site Status","desc":"Get status on scheduled maintenance and more"},"stackOverflow":{"title":"Ask Stack Overflow","desc":"Find answers and ask questions about PayPal integration"},"brc":{"title":"Business Resources","desc":"Find out how PayPal works for your business"},"messageCenter":{"title":"Message Center","desc":"Send, receive, and view your PayPal messages"},"browseAllTopics":{"title":"Browse All Topics"},"rewards":{"title":"Rewards Help","desc":"Learn about PayPal Rewards program"}},"help":{"user":{"greeting":{"_message":[{"type":"literal","value":"Hi "},{"type":"variable","value":"name"},{"type":"literal","value":". How can we help?"}]},"altGreeting":"How can we help","defaultGreeting":"How can we help you?","hiGreeting":"Hi"}},"communitySearch":{"link":{"title":{"_message":[{"type":"variable","value":"title"},{"type":"literal","value":" ("},{"type":"variable","value":"views"},{"type":"literal","value":" views)"}]}}},"intentChatbot":{"paypalAssistant":{"label":"PayPal Assistant","altLabel":"Chat with PayPal Assistant"},"description":{"DISPSTATUS":"I can help you check on an open dispute","DISPUTE":"I can help you open a dispute or look one up","TXNHLDPNDBAL":"I can help you check your payment status","TXNNEGBALINQ":"I can help you with your negative balance","RFDREQARFD":"I can help you request a refund for a completed payment","RFDSTATUS":"I can help you check a refund status","RFDISSUERFD":"I can help you issue a refund","TXNPMTDCLN":"I can help you with your recent declines"},"getStarted":{"label":"Get Started"}},"activities":{"rescenter":{"header":{"title":"Problem with a Purchase?","description":"Select the transaction. We’ll help you file a case."}},"transactionsHelp":{"title":"Transactions Help"}},"trackers":{"widget":{"title":"Status Updates"},"riskHolds":{"title":"Your funds are on hold"},"refundSummary":{"title":"You have a pending refund"},"declines":{"title":"Your transaction was declined"},"disputeSummary":{"title":"Your case is in review"},"limitations":{"title":"Your account is temporarily blocked","desc":{"_message":[{"type":"literal","value":"We'll review your info and get back in "},{"type":"variable","value":"numDays"},{"type":"literal","value":" business days."}]}}},"search":{"aiResult":{"feedback":{"label":"Was this helpful?","input":"Tell me how I'm doing","optional":"Optional","send":"Send Feedback","successLabel":"Thank you. Feedback received!","inputMaxError":{"_message":[{"type":"variable","value":"maxLength"},{"type":"literal","value":" character limit"}]}},"tooltip":{"text":"PayPal Assistant created this response using the top search results."},"header":{"label":"PayPal Assistant - powered by Generative AI"},"beta":{"label":"Beta"},"unAvailable":{"label":"Skip to the search results below. I may be able to help with a different search."},"info":{"label":"PayPal Assistant uses Generative AI to create responses, which may sometimes be inaccurate. Your feedback can improve its accuracy"}},"searchResults":{"label":"Search Results"},"noResults":{"label":"We were unable to find results for this search term.","subLabel":{"_message":[{"type":"literal","value":"Please try a different search term or document type, or browse the "},{"type":"variable-block","value":"HelpCenterLink","children":[{"type":"literal","value":"Help Center"}]}]}},"pagination":{"prev":"Previous","next":"Next"},"filter":{"docType":{"label":"Document type","options":{"faq":"Help Articles","mts":"Technical Support Articles","brc":"Business resources","developer":"Developer resources","mpp":"PayPal product information","community":"Community posts"}}},"mobile":{"filter":{"apply":"Apply Filters"}},"autoSuggestHeader":{"label":"Search"}},"topic":{"subtopic":{"description":{"_message":[{"type":"literal","value":"Click on a subtopic below to dive deeper into "},{"type":"variable","value":"topic"},{"type":"literal","value":" topics."}]}}},"stepup":{"auth":{"prompt":{"notOnPhoneLabel":{"_message":[{"type":"literal","value":"If you were not on the phone with us, please "},{"type":"variable-block","value":"link","children":[{"type":"literal","value":"contact us"}]},{"type":"literal","value":" to let us know."}]},"serviceErrorLabel":"Sorry, we were unable to submit your response.","verifyLabel":"We need to verify that you’re currently on the phone with us.","verifySubLabel":"Verify you’re on the phone."}}},"contactUs":{"chat":{"title":"Need immediate help? Chat with us for instant support"},"embeddedChat":{"title":"Chat for instant help and to connect with a customer support agent.","headerTitle":"PayPal Assistant","conversationClosed":"This conversation has been closed.","restartSubtitle":"Need more help? Start a new chat for instant support","restartButton":"Start new chat","faqsTitle":"Frequently asked questions"},"commonIssues":{"title":"Common Issues"},"whatCanWeHelpWith":{"title":"What can we help with"}},"contact":{"options":{"recommended":{"title":"Recommended"},"others":{"title":"Other options"},"recommendedOption":{"title":"Recommended option"}},"option":{"community":{"title":"Ask the Community"},"phone":{"title":"Call us"},"rescenter":{"title":"Resolution Center"},"email":{"title":"Email us"},"chat":{"title":"Chat"},"chatWithUs":{"title":"Chat with us"},"chatbot":{"title":"Ask PayPal Assistant"},"messageus":{"title":"Message us"},"ewt":{"title":{"_message":[{"type":"literal","value":" Estimated wait: "},{"type":"variable","value":"minutes"},{"type":"literal","value":" minute(s)"}]}},"quickHelp":{"title":"For quick help"},"complaints":{"title":"Complaints"}}},"messageus":{"loginDialog":{"heading":"Chat with us","subheading":"Log in to chat and get help with a specific issue"},"loggedout":{"linkText":" Chat with us while logged out","description":" Logged out chat is only available for users who can't log in or don’t have a PayPal account. For all other inquiries, log in to message us."}},"chatbot":{"loginDialog":{"heading":"Ask PayPal Assistant","subheading":"Please log in to ask PayPal Assistant"}},"chat":{"loginDialog":{"heading":"Chat","subheading":"Please log in to chat with us","login":"Log in","trouble":"Trouble logging in?","instruction":"For account information security we do not disclose any account related information to non-account holders."}},"declinesWidget":{"title":{"_message":[{"type":"literal","value":" "},{"type":"variable","value":"issuerName"},{"type":"literal","value":" ••"},{"type":"variable","value":"lastDigits"},{"type":"literal","value":" declined your "},{"type":"variable","value":"amount"},{"type":"literal","value":" payment to "},{"type":"variable","value":"counterpartyName"}]},"details":{"label":{"v1":{"_message":[{"type":"literal","value":" Contact "},{"type":"variable","value":"issuerName"},{"type":"literal","value":" for details. For more help, "},{"type":"variable-block","value":"link","children":[{"type":"literal","value":"here’s an article about declines."}]}]},"v2":{"_message":[{"type":"literal","value":" Contact "},{"type":"variable","value":"issuerName"},{"type":"literal","value":" for details. You can also "},{"type":"variable-block","value":"link","children":[{"type":"literal","value":"add a new bank or card"}]},{"type":"literal","value":" to use as another payment method."}]}}}},"download":{"btnTitle":"Get the PayPal App"}},"aupviolation":{"report":{"title":"Report a Concern","heading":"Would you like to report a PayPal user or concerning content or activity, products, or services connected to PayPal that are illegal or otherwise violate PayPal’s policies?","desc":{"_message":[{"type":"literal","value":"PayPal’s "},{"type":"variable-block","value":"acceptablePolicyLink","children":[{"type":"literal","value":"Acceptable Use Policy"}]},{"type":"literal","value":" helps keep you and our community safe, and secure. If you see content or activity on PayPal that’s concerning, we encourage you to report it. PayPal will take appropriate action to address activity found to be violating our policies. "},{"type":"variable-block","value":"policiesLink","children":[{"type":"literal","value":"Learn more about our policies Acceptable Use Policy"}]},{"type":"literal","value":"."}]},"reportBtn":"Start a Report","disputeHeading":"Do you have a problem with your order?","disputeDesc":{"_message":[{"type":"literal","value":"Disputes and claims involve an issue with your order, for example if an order doesn’t arrive or an item or service isn’t as it was described by the seller. To open or check on a dispute or claim, visit the "},{"type":"variable-block","value":"resolutionLink","children":[{"type":"literal","value":"Resolution Center"}]},{"type":"literal","value":" or contact "},{"type":"variable-block","value":"contactLink","children":[{"type":"literal","value":"Customer Service"}]},{"type":"literal","value":"."}]},"loginBtn":"Log in","otherInquiries":{"_message":[{"type":"literal","value":"For other inquiries, visit our "},{"type":"variable-block","value":"helpCenterLink","children":[{"type":"literal","value":"Help Center"}]},{"type":"literal","value":" or contact "},{"type":"variable-block","value":"contactLink","children":[{"type":"literal","value":"Customer Service"}]},{"type":"literal","value":"."}]}},"webform":{"userPolicy":"We’re committed to keeping PayPal safe and secure. To report a user or concerning content or activity, complete this form. We’ll take appropriate action to address activity that violates our policies. The information you provide will be used internally and won’t be shared with another user.","reportActivity":"Describe the content or activity you’d like to report.","reportFollowingActivities":"Tell us a bit more about where you saw the content or activity you’d like to report. Include at least one of the following:","reportedUrl":"Website or URL","reportedUrlExplanation":"Include a link to where you saw the content or activity.","reportedTransaction":"Transaction ID number related to the content or activity","reportedTransactionExplanation":"If you transacted with the user you’re reporting, you can find a PayPal or Venmo transaction ID by selecting a transaction when you’re in the app or logged in on the web.","reportedUser":"PayPal or Venmo username for the user or account engaging in this activity","reportedUserExplanation":"A PayPal or Venmo User ID may appear below the user’s name.","reportedEmail":"Email Address associated with the account you’re reporting","introduction":"Tell us about you. We’ll never share your information with another user.","emailAddress":"Your email address","countryOfResidence":"Your location","euMarketsMessage":"If your report is within the scope of the Digital Services Act, you can report certain content anonymously. In that case, we won’t be able to send you any follow-up communication.","sendEmail":"Submit","firstName":"First name","lastName":"Last name","emailSent":{"heading":"Your email has been sent!","resources":"Here are some additional resources.","account":"View your Account","helpCenter":"Visit the Help Center","community":"Visit the Community Forum"}},"quickAnswers":{"header":"Find quick answers","topicPlaceHolder":{"topic":"Common questions","subTopic":"Choose a subtopic"},"noFaq":"Select a topic to view FAQs"}},"authStepUpPrompt":{"ACCTEMAIL001":"Are you trying to edit an email address?","ACCTCREDIT001":"Are you trying to link or confirm a credit or debit card?","ACCTBANK001":"Are you trying to link or confirm a bank account?","ACCTBANK004":"Are you having problems linking a bank account?","ACCTCREDIT003":"Are you trying to edit the expiration date on a credit or debit card?","ACCTMAILING001":"Are you trying to edit a mailing address?","ACCTBANK002":"Are you trying to remove a bank account from your PayPal account?","ACCTCREDIT002":"Are you trying to remove a credit or debit card from your PayPal account?","ACCTPHONE001":"Are you trying to edit a phone number?","PASSWORD001":"Are you trying to deactivate a security key?","yes":"Yes","no":"No"},"callUs":{"loginWindow":{"header":{"title":"Call Customer Service","subLabel":"Log in for faster service"},"login":{"label":"Log in"},"troubleInst":{"label":"Having trouble logging in?"},"guestMessage":{"label":{"_message":[{"type":"literal","value":"You can always "},{"type":"variable-block","value":"link","children":[{"type":"literal","value":" call us as guest "}]}]}},"accountInfoInst":{"label":"For account information security we do not disclose any account related information to non-account holders."}},"tabs":{"paypal":{"label":"PayPal"},"paypalCredit":{"label":"PayPal Credit"}},"dialing":{"header":{"title":"Dialing Instructions"},"loginInst":{"label":{"_message":[{"type":"variable-block","value":"link","children":[{"type":"literal","value":"Log in"}]},{"type":"literal","value":" and get a one time passcode so we can identify you more quickly."}]}},"loginInstAlt":{"label":{"_message":[{"type":"variable-block","value":"link","children":[{"type":"literal","value":"Log in"}]},{"type":"literal","value":" for the best experience"}]}},"subInst":{"label":"Call PayPal Customer Support"},"paypalCreditInst":{"label":"Call PayPal Credit Customer Support"},"accountManagerMTS":{"title":"For Technical Questions:"},"accountManagerFlag":{"title":{"_message":[{"type":"literal","value":"Account Manager: "},{"type":"variable","value":"flagName"}]}},"serviceHours":{"title":"Customer Service Hours"},"accountInfoInst":{"label":"We will only discuss account information with the account holder."},"adaSplInstruction":{"label":"If you are hearing or speech impaired, please contact us through an IP relay service."},"webPinInst":{"title":"Call PayPal Customer Service and enter this one-time passcode when prompted."},"webPinSubInst":{"label":"The code below takes you directly to the experts you need."},"webPinHeader":{"title":"Enter one-time passcode for quicker service"},"webPinExpiry":{"label":"This one-time passcode expires after ten minutes."},"webPinExpiryAlt":{"label":"This one-time passcode expires after 1 hour."},"mobileCallInstr":{"title":"Tap the call us button below"}},"header":{"desc":"Make a call from your mobile or landline phone. When contacting us we will only discuss account information with the account holder.","descWifi":"Make a call over Wi-Fi/Cellular Data. When contacting us we will only discuss account information with the account holder. ","altMobileLandline":{"_message":[{"type":"literal","value":"Alternatively you can "},{"type":"variable-block","value":"callInstructionsLink","children":[{"type":"literal","value":"call us"}]},{"type":"literal","value":" from your mobile or landline phone."}]},"moreInfo":"For more information about data calls, refer to your carrier's terms.If you are hearing or speech impaired, please contact us through an IP relay service. ","loginMessage":{"_message":[{"type":"variable-block","value":"loginLink","children":[{"type":"literal","value":"Log in"}]},{"type":"literal","value":" to get help that's faster, easier, and personalized for you."}]}},"hoursOfOperation":{"title":"Hours of Operation"},"instructions":{"title":"Call Instructions","step":{"title":{"_message":[{"type":"literal","value":"Step "},{"type":"variable","value":"step"}]}},"step1":{"general":{"title":"General inquiries","mobile":{"title":"Tap below to call us:"}},"additionalInformation":{"title":"Additional information:"}},"step2":{"desc":"We will only discuss account information with the account holder. To verify your identity enter the following security code:"},"passcode":{"expiry":"This one time passcode will expire in 10 minutes."},"footer":{"wantImmediateSupport":"Want immediate support?"}}},"complaints":{"complaintsPage":{"pageHeader":"How to submit a complaint about PayPal","introText":"We aim to offer you excellent customer service, but we may not get it right every time. If you're not satisfied with the outcome of your dispute or wish to submit a complaint for an issue that is not covered under the Resolution Center, please let us know and we'll do our best to fix things quickly and fairly.","submitComplaint":{"withoutLogIn":"Submit a complaint without logging in","title":"Step 1 - Submit a complaint to PayPal"},"submitAbout":{"Paypal":"Submit a complaint about PayPal","Xoom":"Submit a complaint about Xoom","Zettle":"Submit a complaint about PayPal Point of Sale (former Zettle)","Hyperwallet":"Submit a complaint about Hyperwallet","Braintree":"Submit a complaint about Braintree"},"getInTouchIntro":"To look into your complaint as quickly as possible, please include the following when you get in touch:","getInTouchBullet1":"your full name","getInTouchBullet2":"the email address on your PayPal account","getInTouchBullet3":"a description of your complaint","getInTouchBullet4":"the outcome you're looking for","nextHeader":"What happens next?","complaintSpecificLink":{"title":{"_message":[{"type":"literal","value":"For complaint-specific information, please refer to "},{"type":"variable-block","value":"link","children":[{"type":"variable","value":"url"}]},{"type":"literal","value":"."}]}},"complaintSelection":{"title":"Select the reason for your complaint"},"selection":{"default":"Complaint Reason","dissatisfaction":"Dissatisfaction with customer service agent","communication":"PayPal communication","discrimination":"Discrimination","privacy":"Privacy","dontSeeReason":"I don't see my complaint reason"},"infoDiscloseDisclaimer":"For account information security we do not disclose any account related information to non-account holders. ","nextHeaderText":"We'll handle your complaint as quickly as possible:","nextHeaderBullet1":"We'll acknowledge your complaint within 10 calendar days, unless we can resolve it sooner.","nextHeaderBullet2":"We aim to send you a final response within 15 calendar days.","nextHeaderBullet3":"In exceptional situations where we need more time to respond, we'll let you know and explain why. In any event, our final response will be sent no later than 30 calendar days after we receive your complaint.","nextHeaderClosingText":"If you are satisfied with our response, there is no additional step needed. If you are still not satisfied, please follow Step 2 below.","additionalTextForSK":" Further information on our complaint handling procedures can be found in our Complaints Process Code (Slovak Republic) which can be found","additionalTextForHU":"Further information on our complaint handling procedures can be found in our Complaints Process Code (Hungary) which can be found","hereText":"here","finalResponseHeader":"Step 3 - Escalation to an alternative dispute resolution entity","finalResponseText":"Still not happy after Step 2? If you're not satisfied with our final response, you have the right to refer your complaint to an independent dispute resolution service:","finalResponseDescription":{"_message":[{"type":"literal","value":"Commission de Surveillance du Secteur Financier (CSSF). The CSSF is the authority responsible for the prudential supervision of companies in the financial sector in Luxembourg. You can contact the CSSF-Département Juridique at 283 Route d'Arlon, L-2991 Luxembourg, Luxembourg. You may obtain further information regarding the CSSF out-of-court complaint resolution procedure at: "},{"type":"variable","value":"cssfUrl"},{"type":"literal","value":" or by visiting the Consumer Redress page in the European Union site at "},{"type":"variable","value":"euUrl"},{"type":"literal","value":". Escalation to the CSSF must take place within one year of the date you first complained to PayPal (outside this deadline, your complaint will not be admissible for their review)."}]},"finalResponseDescriptionText":{"_message":[{"type":"literal","value":"European Consumer Centre ("},{"type":"variable","value":"eccNet"},{"type":"literal","value":") in the EU, Norway and Iceland (collectively the ECC-Net) which are available, free of charge, to assist consumers by providing guidance on their rights and support in amicable dispute resolution."}]},"finalResponseDescriptionExtraTextForCZ":"For consumers resident of the Czech Republic, the alternative dispute resolution authority regarding disputes with payment services providers is the Financial Arbitrator and the Office of the Financial Arbitrator (www.finarbitr.cz) to the extent and within the scope set forth in Act No. 229/2002 Coll., on Financial Arbitrator, as amended.","finalResponseDescriptionExtraTextForLV1":"The Financial and Capital Markets Commission (in Latvian – Finanšu un kapitāla tirgus komisija) (if you are a non-consumer). The Financial and Capital Markets Commission is the authority responsible for the supervision of companies in the financial sector in Latvia, like us. You may obtain further information regarding the Financial and Capital Markets Commission and how to contact them at","finalResponseDescriptionExtraTextForLV2":"The Consumer Rights Protection Center (in Latvian – Patērētāju tiesību aizsardzības centrs) (if you are a consumer). You may obtain further information regarding the Consumer Rights Protection Center and how to contact them at","finalResponseDescriptionExtraTextForLV3":"The Ombudsman of the Finance Latvia Association (in Latvian– Finanšu Nozares Asociācija). You may obtain further information regarding the Ombudsman of the Finance Latvia Association and how to contact them at","finalResponseDescriptionTextForUA":"Further information regarding additional alternative dispute resolution bodies that you may be able to refer your complaint to can be found in the","finalResponseDescriptionLinkTextForUA":"Complaints section of our User Agreement.","finalResponseDescriptionExtraTextForBE":"Directorate General for Economic Inspection of Belgium's Federal Public Service Economy, SMEs and self-employed, which can be contacted at its offices at North Gate III, Koning Albert II-laan 16, 1000 Brussels, Belgium.","finalResponseDescriptionExtraTextForRO1":"The National Authority for Consumer Protection (ANPC) (if you are a consumer and a resident of Romania). You may obtain further information regarding the ANPC and how to contact them at","finalResponseDescriptionExtraTextForRO2":"The National Bank of Romania (BNR) (if you are a resident of Romania). You can contact the BNR at 25 Lipscani Street., District 3, Bucharest, Romania. You may obtain further information regarding the BNR and how to contact them at:","finalResponseDescriptionExtraTextForES1":"Bank of Spain. You can obtain further information about how to contact the Bank of Spain at","finalResponseDescriptionExtraTextForES2":"The relevant member of the Financial Dispute Resolution Network (“Fin-Net”). You may obtain further information regarding Fin-Net and how to contact the relevant dispute resolution authority at","extendedHeading":"Here are some other ways to get help","extendedHeadingBelowText":"PayPal (Europe) S.à r.l. et Cie, S.C.A. is a credit institution (or bank) authorised and supervised by Luxembourg’s financial regulator, the Commission de Surveillance du Secteur Financier (or CSSF). CSSF’s registered office: 283, route d’Arlon, L-1150 Luxembourg. The CSSF maintains a register of the organizations that it regulates at","extendedHeadingFinalText":"PayPal is number B00000351 on the register, but you can also look us up on the register by our name. Trade Register Number: R.C.S. Luxembourg B 118 349.","beforeYouRaiseComplaintHeader":"Before you raise a complaint","beforeYouRaiseComplaintText":"If you're having an issue with a specific transaction - including payment(s) you don't recognise or suspect were unauthorized - please go through the online dispute resolution process in the Resolution Center. To open a dispute, please log into your PayPal account, select the relevant transaction and \"Report a Problem.\" You will be asked to provide details.","moreInfoOnScamsHeader":"Learn about scams","step2Header":"Step 2 - Escalation to our Head of Complaints Office","step2TextA":"If you're not satisfied with the response or outcome of your complaint, you can escalate it to PayPal Europe's Head of Complaints Office (the contact details will be provided to you in the final response to your complaint).","step2TextB":"The Head of Complaints Office will acknowledge your escalation and will aim to issue a response within 15 calendar days. This final response will explain the outcome of our review and, where applicable, your options for external escalation depending on the topic of your complaint.","step2Note":"Please note: this escalation is only available to customers who have submitted a complaint (i.e. Step 1 cannot be bypassed).","finalResponseClosingInstruction":"Please always attach the Head of Complaints Final Response letter you've received from us and provide the email associated with your PayPal account.","finalResponseExternalEscalationNote":"Please note: You may escalate your complaint externally to an alternative resolution body once you have received the Head of Complaints Office final response, or if you have not received any response within one month of contacting Head of Complaints. This does not affect your right to bring the matter before a court at any time.","finalResponseBuyerSellerNote":"Please note: Complaints related to PayPal's Buyer/Seller Protection program are not in scope , as these issues fall outside CSSF's supervisory scope.","eccNet":"ECC-Net","commonScams":{"_message":[{"type":"literal","value":"Common Scams and How to Protect Yourself | PayPal "},{"type":"variable","value":"countryCode"}]}}},"webforms":{"report":{"startAReport":"Start a Report","disputeHeading":"Do you have a question, request, or complaint about Privacy?","login":{"desc":{"_message":[{"type":"literal","value":"Please "},{"type":"variable-block","value":"loginLink","children":[{"type":"literal","value":"log in"}]},{"type":"literal","value":" before contacting us, so we can provide you better customer service."}]}},"messageUsAlternativeDesc":{"_message":[{"type":"literal","value":" Alternatively, "},{"type":"variable-block","value":"messageUs","children":[{"type":"literal","value":"Message Us"}]},{"type":"literal","value":", and we'll get in touch with you."}]},"privacy":{"desc":"If you have a Privacy question we haven't answered yet, feel free to contact us."},"loginBtn":"Log in","otherInquiries":{"_message":[{"type":"literal","value":"For other inquiries, please view our "},{"type":"variable-block","value":"helpCenterLink","children":[{"type":"literal","value":"Help Center"}]},{"type":"literal","value":" or visit our "},{"type":"variable-block","value":"contactLink","children":[{"type":"literal","value":"Contact Us"}]},{"type":"literal","value":" page."}]},"logoutText":{"_message":[{"type":"variable-block","value":"logoutLink","children":[{"type":"literal","value":"I can't log in or I don't have an account"}]}]}},"form":{"firstName":"First name","lastName":"Last name","sendMessage":"Send message","sendEmail":"Send Email","emailAddress":"Email address","message":"Message","phone":"Phone number","charity":"Charity name","charityEin":"Charity EIN","donationTxnId":"Donation transaction ID","selectOne":"Select one","select":{"representCharity":"I represent a charity","donor":"I’m a donor","other":"Other","charityEnrollment":"Charity enrollment","receivingDonations":"Receiving donations","charityDashboard":"Accessing my charity dashboard","makingDonation":"Making a donation","donationRefund":"Donation refund","partnerPrograms":"Partners and programs"},"fieldErrors":{"required":"This field is required","email":"Enter a valid email address","maxLength":{"_message":[{"type":"literal","value":"Must be not more than "},{"type":"variable","value":"maxLength"},{"type":"literal","value":" characters"}]},"minLength":{"_message":[{"type":"literal","value":"Must be more than "},{"type":"variable","value":"minLength"},{"type":"literal","value":" characters"}]}},"ppgf":{"subHeading":{"_message":[{"type":"literal","value":"Please complete the form below to get help resolving your PayPal Giving Fund issue. You can also visit the "},{"type":"variable-block","value":"link","children":[{"type":"literal","value":"PayPal Giving Fund website"}]},{"type":"literal","value":" for more information."}]}}},"messageus":{"description":"Chat with PayPal Assistant immediately or leave a message for an agent"},"privacy":{"title":"Privacy Policy Questions"}},"webrtc":{"title":"Call","endCall":"End","mute":"Mute","unmute":"Unmute","keypad":"Keypad","speaker":"Speaker","error":{"message":"Something went wrong","microphone":{"blocked":"Microphone access is blocked. Please enable it in your browser settings and try again."}}},"currencyConverter":{"currencies":{"AED":"United Arab Emirates Dirham","ALL":"Albanian Lek","ANG":"Netherlands Antillean Guilder","AOA":"Angolan Kwanza","ARS":"Argentinian Peso","AUD":"Australian Dollar","AWG":"Aruban Florin","BAM":"Bosnia-Herzegovina Convertible Mark","BBD":"Bajan Dollar","BIF":"Burundian Franc","BMD":"Bermudan Dollar","BND":"Brunei Dollar","BOB":"Bolivian Boliviano","BRL":"Brazilian Real","BSD":"Bahamian Dollar","BTN":"Butanese Ngultrum","BWP":"Botswanan Pula","CAD":"Canadian Dollar","CDF":"Congolese Franc","CHF":"Swiss Franc","CLP":"Chilean Peso","CNY":"Chinese Yuan","COP":"Colombian Peso","CRC":"Costa Rican Colón","CVE":"Cape Verdean Escudo","CZK":"Czech Koruna","DJF":"Djiboutian Franc","DKK":"Danish Krone","DOP":"Dominican Peso","DZD":"Algerian Dinar","EGP":"Egyptian Pound","ETB":"Ethiopian Birr","EUR":"Euro","FJD":"Fijian Dollar","FKP":"Falkland Islands Pound","GBP":"British Pound","GEL":"Georgian Lari","GIP":"Gibraltar Pound","GMD":"Gambian dalasi","GNF":"Guinean Franc","GTQ":"Guatemalan Quetzal","GYD":"Guyanaese Dollar","HKD":"Hong Kong Dollar","HNL":"Honduran Lempira","HUF":"Hungarian Forint","IDR":"Indonesian Rupiah","ILS":"Israeli New Shekel","INR":"Indian Rupee","ISK":"Icelandic Króna","JMD":"Jamaican Dollar","JPY":"Japanese Yen","KES":"Kenyan Shilling","KMF":"Comorian Franc","KRW":"South Korean Won","KYD":"Cayman Islands Dollar","KHR":"Cambodian Riel","KZT":"Kazakhstani Tenge","LAK":"Laotian Kip","LKR":"Sri Lankan Rupee","MAD":"Moroccan Dirham","MDL":"Moldovan Leu","MGA":"Malagasy Ariary","MKD":"Macedonian Denar","MNT":"Mongolian Tögrög","MRO":"Mauritanian Ouguiya","MUR":"Mauritian Rupee","MVR":"Maldivian Rufiyaa","MWK":"Malawian Kwacha","MXN":"Mexican Peso","MYR":"Malaysian Ringgit","NAD":"Namibian Dollar","NGN":"Nigerian Naira","NIO":"Nicaraguan Córdoba","NOK":"Norwegian Krone","NPR":"Nepalese Rupee","NZD":"New Zealand Dollar","PEN":"Peruvian Sol","PGK":"Papua New Guinean Kina","PHP":"Phiippine Peso","PKR":"Pakistani Rupee","PLN":"Polish Zloty","PYG":"Paraguayan Guarani","PAB":"Panamanian Balboa","QAR":"Qatari Rial","RON":"Romanian Leu","RSD":"Serbian Dinar","RUB":"Russian Ruble","RUR":"Russian Ruble","SAR":"Saudi Riyal","SBD":"Solomon Islands Dollar","SCR":"Seychelles Rupee","SEK":"Swedish Krona","SGD":"Singapore Dollar","SHP":"Saint Helenian Pound","SLL":"Sierra Leonean Leone","SOS":"Somali Shilling","SRD":"Surinamese Dollar","STD":"Sao Tomean Dobra","SZL":"Swazi Lilangeni","THB":"Thai Baht","TJS":"Tajikistani Somoni","TOP":"Tongan Paʻanga","TRY":"Turkish Lira","TTD":"Trinidad & Tobago Dollar","TWD":"New Taiwan Dollar","TZS":"Tanzanian Shilling","UAH":"Ukrainian hryvnia","UGX":"Ugandan Shilling","USD":"US Dollar","UYU":"Uruguayan Peso","VEF":"Venezuelan Bolívar","VND":"Vietnamese Dong","VUV":"Vanuatu Vatu","WST":"Samoan Tala","XAF":"Central African CFA Franc","XCD":"East Caribbean Dollar","XPF":"CFP Franc","YER":"Yemeni Rial","ZAR":"South African Rand"},"index":{"header":{"label":"PayPal Currency Converter Tool","introText":"Use the converter below to get an indication of the currency conversion rate that you may receive when using PayPal for transactions."},"formFields":{"fromCountry":"From your country/region","fromPaymentCurrency":"From your payment currency","transactionType":"Transaction type","tType":{"buyingAndPaying":"For buying and paying","allOther":"All other transactions"},"toCountry":"To seller’s country/region","toTransactionCurrency":"To transaction currency","transactionAmount":{"label":"Transaction amount","helperText":"Numbers and decimal point only","tooltip":{"description":"Amount that the recipient or payee will receive. When selecting JPY, HUF, or TWD, the currency amount will round to the nearest whole number."}},"placeholder":{"chooseOne":"Choose one"},"required":{"error":"Required"},"optionalLabel":"optional"},"submitBtnLabel":"Submit","conversion":{"result":{"message":{"_message":[{"type":"literal","value":"Your transaction amount of "},{"type":"variable","value":"fromAmount"},{"type":"literal","value":" "},{"type":"variable","value":"fromCurrency"},{"type":"literal","value":" "},{"type":"variable","value":"separator"},{"type":"literal","value":" "},{"type":"variable","value":"targetAmount"},{"type":"literal","value":" "},{"type":"variable","value":"targetCurrency"},{"type":"literal","value":" as of "},{"type":"variable","value":"date"}]},"error":"Unable to obtain result. Please try again.","notSupportedError":"Transaction currency is not supported for the selected seller country"}},"bottom":{"disclaimer":"

Buying and paying transactions are:

(i) Paying for goods or services in a currency other than the currency the goods or services are listed in.

(ii) Sending money to a friend or family member such that they receive a different currency from the currency you pay in.

(iii) Sending money using PayPal’s Payouts or Masspay products such that your recipients receive a different currency from the currency you pay in.

Other fees may apply. Rate is calculated at the time a transaction is processed.

"}}},"ipsPanel":{"widget":{"helpPanel":{"back":"Back","home":"Home","help":"Help","helpCenter":"Help Center","ipsHelpCenter":"Get more help","resolution":"Resolution Center","ipsResolution":"Resolve an issue","contactSupport":"Contact Support","contact":"Contact","openNewHelpWindow":"Opens help center in a new window","openNewContactWindow":"Opens customer support in a new window","openresolutionWindow":"Opens resolution center in a new window"},"article":{"error":"We're sorry, this content is currently unavailable. Please try again later.","relatedHeader":"Related Articles"},"articleHome":{"error":"We're sorry, Help is currently unavailable. Please try again later."},"articleList":{"error":"We're sorry, this content is currently unavailable. Please try again later."},"recommendedArticles":{"title":"Recommended for you","showMore":"Show more","common":"Common questions","forYou":"For you","forUser":{"_message":[{"type":"literal","value":"For "},{"type":"variable","value":"name"}]},"recommended":"Recommended","guide":"Guide","NNA":{"welcomeUser":{"_message":[{"type":"literal","value":"Welcome, "},{"type":"variable","value":"name"}]},"welcomeSetupGuideMessage":"Set up your PayPal account quickly and easily with our how-to guide"},"getStarted":"Get started","elmoRecommendedArticles":"Can we help you..."},"personalizedSection":{"greeting":{"user":{"label":{"_message":[{"type":"variable","value":"name"},{"type":"literal","value":", would you like to..."}]}}},"recommendedArticlesForThisPage":"Recommended articles for this page","elmoRecommendedArticles":"Recommended articles"},"omniIntentId":{"FIADDCARD":"Add a Card","TXNPMTDCLN":"Resolve a payment decline"},"searchBox":{"placeholder":"Search common questions","viewAllResults":"View all results","viewHelpResults":"View all help results","defaultTopReason":"COMMON QUESTIONS","speechHolder":"Speak now"},"searchResults":{"tryAnotherTerm":"Try another term or browse","home":"Home","title":"Search Results","totalResult":{"_message":[{"type":"variable","value":"count"},{"type":"literal","value":" results"}]},"error":"An error occourred during this search.","noResults":{"_message":[{"type":"literal","value":"No results found for ""},{"type":"variable","value":"keyword"},{"type":"literal","value":""."}]},"advancedSearch":"Advanced Search","openNewWindow":"Opens advanced search in a new window"},"contact":{"contactOptions":{"header":"Contact Us","call":{"header":"Call us","message":"We're here to help"},"email":{"header":"Email us","message":"Estimated response time: 24 hours","merchantMigratedResponseTime":"Estimated response time: 2 business days"},"default":{"header":{"recommendedMethod":"Recommended","otherMethods":"Other methods"}},"intent":{"header":"Contact us for this issue"},"message":{"header":"Message us","messageUs":"It's like texting, send us a note!"},"res":{"header":"Resolution Center","message":"Resolve transaction or account issues"}},"navigation":{"header":{"layer1":"Tell us about your issue","layer2":{"_message":[{"type":"literal","value":"Tell us more about your issue with "},{"type":"variable","value":"topicName"},{"type":"literal","value":"."}]},"layer3":{"_message":[{"type":"literal","value":"Lastly, what best describes your issue with "},{"type":"variable","value":"topicName"},{"type":"literal","value":"?"}]},"selectResult":{"_message":[{"type":"literal","value":"Your issue: "},{"type":"variable","value":"topicName"}]}},"upfrontFaq":{"header":"This information might help"}},"webform":{"email":{"sentHeader":"Your email has been sent!","sentNotes":"You will receive a response from Customer Service within 24 hours.","complaintNoice":"You will receive a response from Customer Service.","functionIsUnavailable":"We're sorry, this function is currently unavailable.","callCustomerService":"Click here to Call Customer Service","submit":"Send Email","cancel":"Cancel","breadCrumbTitle":"We'll be ready to help you with","visitTheHelpCenter":"Visit the Help Center","selectedHeader":{"_message":[{"type":"literal","value":"Subject: "},{"type":"variable","value":"topicName"}]}},"errors":{"required":"Required","invalidDate":"Invalid Date","limit":"Over character limit"}},"call":{"dialing":{"header":"Dialing Instructions","subInst":{"header":"Tap the number below","tapHeader":"Tap the link below to call us","body":"We will only discuss account information with the account holder."},"additionInst":"If you are hearing or speech impaired, please contact us through an IP relay service.","tab":{"paypal":"PayPal","paypalCredit":"PayPal Credit"}},"serviceHour":{"header":"Service Hours","hours":{"header":"Customer Service"}},"fundsAvailability":" Because you've got Funds Now, your call will be expedited to one of our specialists.","callChargesSpecialInstructions":"Please note that charges may apply depending on the terms and coverage with your phone provider."},"wificall":{"dialing":{"headerlabel":"Wi-Fi Call","additionInst":"Make a call over Wi-Fi (and/or over cellular data when a Wi-Fi signal is weak or unavailable). For more information about Wi-Fi calling, refer to your carrier’s terms, privacy policy, and practices."}},"compose":{"continue":"Continue"}},"riskStepUpPrompt":{"ACCTEMAIL001":"Are you trying to edit an email address?","ACCTCREDIT001":"Are you trying to link or confirm a credit or debit card?","ACCTBANK001":"Are you trying to link or confirm a bank account?","ACCTBANK004":"Are you having problems linking a bank account?","ACCTCREDIT003":"Are you trying to edit the expiration date on a credit or debit card?","ACCTMAILING001":"Are you trying to edit a mailing address?","ACCTBANK002":"Are you trying to remove a bank account from your PayPal account?","ACCTCREDIT002":"Are you trying to remove a credit or debit card from your PayPal account?","ACCTPHONE001":"Are you trying to edit a phone number?","PASSWORD001":"Are you trying to deactivate a security key?","yes":"Yes","no":"No"},"message":{"defaultOption":{"newLabel":"Select a topic from the above menu","label":"Select an issue above"}},"messageTopicSelections":{"searchTopics":{"header":"Select a topic to send us a message."}},"topic":{"tapLabelDescription":{"_message":[{"type":"literal","value":"Tap on a subtopic below to dive deeper into "},{"type":"variable","value":"topicName"},{"type":"literal","value":" topics."}]},"clickLabelDescription":{"_message":[{"type":"literal","value":"Click on a subtopic below to dive deeper into "},{"type":"variable","value":"topicName"},{"type":"literal","value":" topics."}]},"payPalGuide":"PayPal Help Guides","guideDescription":"Welcome to PayPal Help Guides! Our guides are a one-stop shop for common topics like refunds, cancelling payments, and transferring money. We will quickly take you through everything you need to know so you don’t have to search for answers."},"feature":{"new":"new"},"FIADDCARD":"Is your question about adding a card?","TXNPMTDCLN":"Is your question about a payment decline?","Yes":"Yes","No":"No","ExternalWidget":{"HelpfulArticleLabel":"Helpful Article"},"searchBoxExp":{"headerlabel":"Welcome To Help Center","subheaderlabel":"Type your question in search bar to get help"},"helpcenterTXNExp":{"title":"Welcome to the Help Center","bodyTitle":"Please select the transaction you would like get help with:","somethingElse":"I need help with something else","transactionNotListed":"Transaction Not Listed","conversationIsActive":"Please close the on-going conversation before select a new transaction to get help with. Or click 'I need help with something else'."},"taxHolds":{"pageHeaderLabel":"Hold details","taxIdHold":"Tax ID hold","addYourTaxId":"Add Your Tax ID","nonUS":{"confirmTaxpayerStatus":"Confirm Taxpayer Status","aboutThisHold":"About the tax ID hold","aboutThisHoldContent1":"Because of a change to US tax laws, we require your US tax ID when you receive $2500 USD or more for goods and services.","aboutThisHoldContent2":"Without it, we’re required to send 24% of your payments to the US Internal Revenue Service for any potential income tax due.","aboutThisHoldContent3":"Your payments are on hold to give you some time to confirm your US taxpayer status by adding your US tax ID or certifying your non-US tax residency status.","moreAboutThisTaxLaw":"More about this US tax law"},"nonUScp2100":{"addTaxId":"Confirm Your US Taxpayer Status"},"cp2100":{"addTaxId":"Confirm Your Tax Info"},"aboutThisHold":"About this hold","aboutThisHoldContent1":"Because of a change to tax laws, we require your tax ID when you receive $2500 or more for goods and services.","aboutThisHoldContent2":"Without it, we’re required to send 24% of your payments to the IRS for any potential income tax due.","aboutThisHoldContent3":"Your payments are on hold to give you some time to add your tax ID and avoid backup withholding.","next":{"heading":"What to do next","body":{"_message":[{"type":"literal","value":"Add your tax ID by "},{"type":"variable","value":"taxHoldsIRSWithholdDate"},{"type":"literal","value":" to end the tax ID hold and avoid 24% backup withholding for the IRS."}]},"nonUS":{"body":{"_message":[{"type":"literal","value":"Confirm your taxpayer status by "},{"type":"variable","value":"taxHoldsIRSWithholdDate"},{"type":"literal","value":" to end the tax ID hold and avoid 24% backup withholding."}]}}},"whatPaymentOnHold":"See what payments are on hold","moreAboutThisTaxLaw":"More about this tax law","helpfulArticles":"Helpful articles","pending":{"holdUpdating":"Tax ID hold - Updating","updatingYourAccount":"We’re updating your account","updatingNextStep":"Thanks for adding your tax ID. We should have things wrapped up within 15 minutes.","nonUS":{"updatingNextStep":"Thanks for confirming your US taxpayer status. We should have things wrapped up within 15 minutes."}},"whyMoneyOnHold":"Why money's on hold","taxIdHoldDesc":"When you earn $2500 or more for goods and services, the IRS requires that you provide us with your tax ID. Otherwise, we're required to backup withhold 24% of your payments for the IRS. Add your tax ID before the holds ends to avoid 24% IRS backup withholding.","whatIfDontAddYourTaxId":"What happens if you don't add your tax ID","otherHolds":"Other holds","otherHoldsDesc":"FPO - (Pending risk team) These transaction will be available within 21 days, or you can provide additional information to get your money sooner.","taxIdHoldLink":{"learnMore":"Learn more"},"otherHoldsLink":{"letsFixThis":"Let's fix this"},"eduSheet":{"pageHeaderLabel":"What you need to know","stillHaveMoreQuestions":"Still have more questions?","someCommonQuestions":"Some common questions","addYourTaxId":"Add Your Tax ID"},"holdAmountLabel":"Total amount","confirmIdentity":"Confirm Your Identity"}}}},"marketSpecificL10n":{}}}}