Your PayPal business account.

This page explains how to use your PayPal account to manage your PayPal transactions, withdraw funds and tips for managing customer enquiries.

Log in and take a tour of your business account

PayPal Developer Centre.

If you have technical expertise and experience in API programming, or you have a developer who does, you can customise your PayPal integration. Our Developer Centre provides integration guides, information about our APIs and instructions for completing test transactions.

Visit the Developer Centre

Tips for using your PayPal business account.

Managing account notifications

You can select when to receive email notifications from PayPal. For example when you receive money, send money or when a secondary users makes changes to your account.

To update when you receive these alerts:

  • Log in to your PayPal account
  • Click Profile and then click My Settings
  • Select Update next to Notifications
  • Choose your alerts and click Save

How to issue refunds

It’s easy to issue full or partial refunds of transactions in your PayPal account. You can issue a refund up to 60 days after a transaction.

To issue a refund:

  • Log in to your PayPal account
  • Select the transaction you wish to refund
  • Click Issue refund
  • Enter details of refund and click Continue
  • Check details of refund and then click Issue refund

Update your statement name

Make sure the business name that appears on your customer’s bank statement accurately reflects your business. This is particularly important if you operate under a trading name that’s different to your PayPal account name.

To check and update your statement name:

  • Log in to your PayPal account
  • Click Profile, then select My Selling Tools
  • Select Update next to Credit card statement name
  • Make any necessary changes and click Save

The Resolution Centre.

The Resolution Centre is used as a central place for you to communicate with your buyers if they raise a claim or dispute on a transaction. To access the Resolution Centre, log in to your account and click More. You can read more information about managing buyer claims or disputes by clicking on Guide: How PayPal Dispute Resolution works within the Resolution Centre.

Log in and visit the Resolution Centre

Choose a payment solution to suit your business.

Your PayPal account lets you accept multiple forms of payment. Whether you’re online, in your store or on the road, PayPal makes accepting payments easier for your business.

Online payments

PayPal is a great way to get paid online. Accept credit cards and PayPal payments more easily and more securely.

More about online payments (Online payments)

Online invoicing

Create and email a professional, customised invoice in minutes. Send reminders, and issue receipts and refunds.

More about online invoicing (Online invoicing)

In-person payments

Use the PayPal Here app and card reader to accept card payments wherever you do business.

More about PayPal Here (In-person payments)

Sell on eBay

Whether you're a big business or a casual seller, eBay is a great way to reach customers anytime, anywhere.

More about eBay stores (Sell on eBay)

Don't have a PayPal business account?

With a business account you can operate under your business name and your sales may be eligible for Seller Protection.

Sign Up Now

Find out more

The PayPal card reader is provided by PayPal Payments Pte Ltd (ABN 64 816 791 531), a Singaporean company.