Policy Updates

Notice of Amendment(s) to the Australia PayPal Agreement(s)

This Page

This page details and/or previews updates to PayPal users of changes to the Australian PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.

Notices

Issued: 30 October, 2025

Amendments to the PayPal Privacy Statement
Effective: 30 October, 2025

We are updating the PayPal Privacy Statement, which applies to all users of the Xoom services in Australia, to make the following changes, effective beginning on 30 October 2025:

• Notify third-party recipients about their Personal Data being collected from the Xoom customer, including how to make a complaint
• Update generally to include offering Xoom Facility as a new product offering

Review the updated PayPal Privacy Statement

Amendments to the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)
Effective: 30 October, 2025

• We have updated the Financial Services Guide to include contact details for Xoom non-cash payment facility details (Xoom Facility)
• We have inserted Section B, Xoom services, which discloses the addition of a new financial product to be provided by PayPal Australia.
• We have inserted information in relation to the Xoom Facility, including:
1. How to sign up for the Xoom Facility
2. Key benefits and risks of the Xoom Facility; and
3. Fees and charges for the Xoom Facility, as well as fee calculation examples
• We have organised the PDS into the following three sections:
1. Section A: Terms which apply to PayPal services
2. Section B: Terms which apply to Xoom services
3. Section C: Terms which apply to both PayPal services and Xoom services
• For clarity, we have made minor amendments to Section A to distinguish the PayPal account from the Xoom Facility.

Review the updated Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)

Issued: 20 November 2025

Amendments to the PayPal Privacy Statement
Effective 22 January 2026:

• We're making other updates to our Privacy Statement to improve clarity and consistency. The new version features a streamlined global structure with additional market-specific sections, as applicable, and it includes information about how we handle personal data within the Hyperwallet services.

Review the updated PayPal Privacy Statement