Policy Updates

 

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Policy Updates

 

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This page details and/or previews updates to PayPal users of changes to the Australia PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices.

 

Notice of Amendment(s) to Australia PayPal Agreement(s)

Issued: 9 August 2022

 

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

 

Actions Needed

Please carefully review the notices below and familiarise yourself with the upcoming changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.

 

Amendments to the PayPal User Agreement

Effective 19 September 2022:

  • Business accounts will not be able to receive personal transactions and PayPal accounts will not be able to send personal transactions to business accounts. Whilst we are updating our User Agreement in relation to this change on the above effective date, we will only implement this change from 31 October 2022.
  • If you integrate or reference PayPal services on your website, we are clarifying that PayPal may use automated technologies (e.g., website crawling) to assess your website to ensure compliance with the user agreement and to combat fraud.
  • We are clarifying that if you post or publish any content on our platform or using our services that violate our Acceptable Use Policy, we may reject or remove that content from our platform or services. This is in addition to other actions we may take for violations of our Acceptable Use Policy.

Review the updated User Agreement.

 

Amendments to the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)

Effective 19 September 2022:

  • Business accounts will not be able to receive personal transactions and PayPal accounts will not be able to send personal transactions to business accounts. Whilst we are updating our online agreements in relation to this change on the above effective date, we will only implement this change from 31 October 2022.
  • We have added additional currencies and the corresponding minimum and maximum fees for withdrawing balance to an eligible linked debit card or bank account under clause 18.20.

Review the updated CFSGPDS.

 

Amendments to PayPal Fundraisers terms (previously Generosity Network)

Effective 19 September 2022:

  • Generosity Network is being renamed as PayPal Fundraisers, and we're updating all relevant references accordingly. 
  • We are changing the applicable fees for Personal Fundraisers that are Unlisted Fundraisers where:
    • the applicable standard personal transaction rates, and all other applicable fees for personal transactions set out in the CFSGPDS will apply for sending donations (please note, whilst there will be no fees if the transactions are funded by PayPal balance or linked bank account, in some cases, in particular if the transaction is an international donation, there may be an increase in transaction fees compared to the current fees for sending donations to a PayPal Fundraiser); and
    • the Fundraiser Creator will not be charged a fee for receiving donations.

Review the updated PayPal Fundraisers terms (previously Generosity Network).

 

Amendments to PayPal Acceptable Use Policy 

Effective 19 September 2022:

  • We are expanding the existing list of prohibited activities to include activities that involve the publication of certain harmful content.

Review the updated Acceptable Use Policy.