To send us a secure message containing personal or account information, log in to your PayPal account, and select ‘PayPal Rewards Card’ to compose a message in the ‘My Messages’ option of your PayPal Rewards Card online account.
1300 145 432
+612 8288 2929 from overseas
Please call us to report a lost or stolen card, a potential fraud or security issue with your account or card, or to close your account.
You can also register your card as lost or stolen, in your PayPal Rewards Card online account. Sign in at Log in to your PayPal account and click on ‘PayPal Rewards Card’, ‘Manage cards’, then 'Report lost/stolen'.
For customers who may have hearing and or speech impairments to make and receive phone calls or who may have difficulty speaking English:
National Relay Service www.relayservice.com.au
Telephone Typewriter (TTY) Users – call 133 677 and request 1300 145 432
Speak and Listen Users – call 1300 555 727 and request 1300 145 432
Internet Relay Users – connect to the NRS website https://internet-relay.nrscall.gov.au/ and request 1300 145 432
Language, Translation and Interpreting services – connect to Website www.tisnational.gov.au/ Call: 1800 131 450 and request 1300 145 432