How do I get my money sooner for a transaction on hold?
If a payment you received is on hold, you can often speed up the release of temporarily unavailable funds by processing your sales quickly and then providing the fulfilment details.
Here are some specific actions you can take:
|Action||Time to release||What you need to do|
|Add tracking info||1 day after delivery with supported carriers||Upload the tracking number provided by one of our supported carriers in the transaction details page. PayPal will release the payment within 1 day of the courier confirming delivery.|
|Buyer confirmation||Immediately after buyer confirmation||Your buyers will have the option to confirm that they received the item if you transaction is held. They'll also receive the notification email after you upload tracking info.|
Without these actions, the funds will typically be available after 21 days of receipt as long as there's no open case or other issue associated with this transaction.
Note: After the payment hold is released, it may take until midnight (but it's usually sooner) for the funds to appear in your account.