Can I get a refund for a contribution I made to a money pool?
If you need a refund, please contact the pool’s organiser to arrange. Please note that your contribution is a personal payment and isn’t eligible for Buyer Protection. It’s between you and the pool’s organizer to resolve any disputes.
Here’s how to find the pool organiser’s contact information:
- Go to your Activity.
- Select the transaction you want to cancel.
- Use the organiser’s contact information to send them an email.
For more information on liability, please see our User Agreement.