How do I send a partial refund?
Here's how to send a partial refund:
- Log in to your PayPal account.
- Click Activity near the top of the page.
- Find the payment you'd like to refund and click Details.
- Click Issue Refund.
- Enter the refund amount and click Continue
- Review the information and click Issue refund.
After 60 days, you can use Send Money to refund the partial payment. You won’t receive a refund of your fees after 60 days.
Note: To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment that has a credit card chargeback associated with it.