Information on claims and disputes
I did not receive the item I purchased or it is different from the description.How do I accept or refuse a partial refund in my PayPal account?Can I provide additional information or evidence to help resolve a dispute?What if a buyer does not receive an item I sent? How can I prove that I sent it?I can’t resolve the transaction issue with my seller/buyer. How do I escalate a dispute to a claim?When can I open a dispute?How do I open a dispute?What is a chargeback fee?What are disputes and claims?How do I respond to a dispute?How can I cancel a Buyer Complaint?Can I appeal PayPal’s decision on my claim?Can I view the status of a transaction dispute?I paid with PayPal before signing up. Can I open a dispute?How long will it take to investigate my claim?How do I file a complaint?How does PayPal Seller Protection work?
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