Help Article

Why did I get API error code 13113?

Issue
PayPal returned API error code 13113 - Buyer cannot pay or buyer cannot pay with PayPal for this transaction.

Cause
The buyer's credit card or funding source was denied, or their account can't make a payment due to a limitation.

Solution
If the buyer contacts you about this error, have the customer visit PayPal's Contact Customer Service page for help resolving this issue.
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