Help Article

Can I appeal PayPal’s decision on my claim?

Yes. If you're not satisfied with the resolution of your claim, you can appeal the outcome within 10 days after the claim is closed.

Here's how:

  1. Go to the Resolution Centre.
  2. Click Closed Cases to find the transaction.
  3. Click the View button in the "Action" column.
  4. Click Appeal this decision and follow the prompts.
We're sorry. The page you're looking for is no longer available. To search again or contact us, please visit our Help Centre.