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Request money from anyone with an email address.
When you send a request for money to an email address, the recipient receives an email with a link to pay you back using PayPal.
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What are the fees for requesting money and invoicing?There’s no fee to send an invoice or money request. You pay a fee when a customer sends you money. For more information, please refer to our Fees and Charges statement. Can I cancel a money request or invoice that I've already sent to someone?If you've changed your mind after sending a money request or an invoice, you can cancel it before it's paid. Here's how: Log in to your PayPal account. Click Activity at the top of the page. Click Cancel beside the transaction you want to cancel. Click Yes. A payment request will Will an email be sent to my buyer when I cancel a money request/invoice?Yes. However, you have the option to not send an email notice to the recipient. Can I request money from someone who does not have a PayPal account?Yes. The person you’re asking for money from will receive an email notification prompting them to sign up for an account. They can also pay you with their credit card if you are a merchant. I received a money request or invoice but deleted the email. What should I do?You can pay a money request or invoice even if you don't have the email: Log in to your PayPal account. Click Transactions near the top of the page. Click Pay under Order status/Actions next to the transaction. Review the information and click Continue or Pay to complete your How do I know my money request or invoice has been paid? When your money request or invoice is paid: We‘ll send you an email notification. The status of the invoice or money request will change to “Paid” in your transaction history. The funds will appear in your PayPal balance. What are the fees for receiving money?PayPal charges the recipient a transaction fee for each payment they receive. Additional fees may apply for cross-border transactions, foreign currency conversions and other transactions. For more information on the fees and charges, log into your account and click Fees at the bottom of any PayPal webpage. Can I use a money pool to collect money from customers?No. Money pools are used to collect money from friends and family. All the contributions you receive through your pool are considered personal payments. They’re not eligible for Buyer Protection and all contributions received must be in line with the PayPal User Agreement and Acceptable Use Policy. Does it cost money to open a PayPal account?No. There's no charge to open a PayPal account and to transfer money from your bank account to your PayPal account. There is also no charge to purchase items within Australia using your PayPal account. And there are no account keeping fees of any kind. There are fees How do I request a refund?You can contact the recipient to request a refund of any payment for up to 180 days after you sent it. Here’s how to find the recipient’s email address for any payment: Go to Activity. Use the filters to find, and then click on, the payment you’d like How do I request payments or send an invoice?Here's how you can ask someone to send you money: Click Send & Request at the top of the page. Click Request from friends or customers or Create Invoice. Enter the required information. Click Next. Enter the amount you are requesting and click Request Money. You can request Can I add and withdraw money with the Business app?While you cannot add money to your PayPal balance from the Business app, you can withdraw money to a bank account. From the app, tap Money and then tap Transfer to Bank. You can transfer any amount to your bank. If you'd like to add money to How do I end my money pool?Your pool will close itself on its end date. You can also end it earlier following the steps below: Click your pool on your Account Summary. Click Manage Pool in the top bar. Click Edit Pool. Click Edit beside the end date. Click End Pool Now. After the Why is my money being held in reserve?An account reserve is an amount of money that is held in your PayPal account to cover potential financial risk such as payment reversals you may receive like chargebacks and claims. PayPal uses three types of reserves: rolling reserves, minimum reserves and jumpstart reserves. Reserves may be a Where does unclaimed money actually go? Money from unclaimed PayPal accounts is paid by PayPal to ASIC and then transferred to the Commonwealth of Australia Consolidated Revenue Fund. Unclaimed money is available to be claimed at any time by the rightful owner. Money pools overview and frequently asked questionsMoney pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a pool in your PayPal account and share it with your friends and family. People can Who can view my money pool?Your money pool is visible to anyone who has the pool link, i.e. anyone you or your friends have shared it with. No one will be able to find your pool via a search engine. If you choose to display your contributor details, their contributions will be visible How do I send money with my PayPal account?You can pay for goods or services or send money to friends and family, as long as you know the recipient's email address. Simply follow the steps below: Go to Send and Request. Choose your payment type. Follow the instructions to enter the payment details and send your payment. On How do I receive money with my PayPal account?You must confirm your email address first in order to start receiving payments. If someone sends you a payment, you’ll receive an email notification. You’ll need to manually accept the first payment you receive. The payments received afterwards will be automatically accepted into your account. Here are some
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