Why can't I add my card to my PayPal account?
Here are some issues you may encounter when you add your card:
- Your card might not be compatible with the PayPal system.
- If your card doesn't have a card verification code (usually a 3-digit code on the back of your card), you can't use that card on your PayPal account.
- A debit or credit card can be linked to only one PayPal account at a time. If your card has been linked to a PayPal account before, you'll need to remove the card before linking it to a different PayPal account.
- The billing address you provide must exactly match the one shown on your card statement. Check your debit or credit card statement to confirm that the addresses match.
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Why can't my customers choose a ship-to address other than the default address for their PayPal account?When your buyers use PayPal hosted buttons, PayPal prepopulates the Shipping Address field with the buyers default shipping address (the address stored in their PayPal account). To enable buyers to override this setting, update your PayPal buttons to include an advanced variable that prompts the buyer to specify Why can't I send money with my credit card?There are a few reasons why you might not be able to send money with your credit card: You may have reached the sending limit for your credit card. Log in to your account and click View beside Sending and Withdrawal Limits to find out. You may have Can I withdraw money from my PayPal account to my credit card?No. You can only withdraw money from your PayPal account to your bank account. Can I cancel an Add Funds transfer from my bank account?No, you cant cancel an Add Funds transfer once you initiate the transfer from your bank to your PayPal account. When the transfer is complete, the funds will be added to your PayPal balance. At that time, you can withdraw the funds to your bank account. To withdraw Can I add a foreign bank account to my PayPal account?If you registered your PayPal account as an Australian account, you can only add bank accounts from banks located in Australia or in the U.S. To do so, simply click Link a bank under Banks in your Walletand follow the instructions. Why can’t I make a payment with my American Express card?PayPal currently doesnt support the following currencies when a payment is made using an American Express card: Brazil Real (BRL) Israel Shekel (ILS) Malaysian Ringgit (MYR) Mexico Peso (MXN) Philippine Peso (PHP) South African Rand (ZAR) New Taiwan Dollar (TWD) Thai Baht (THB) Turkey Lira (TRY) To continue How do I add a credit or debit card to my PayPal account?In Australia, you can add a Visa, MasterCard, American Express or Discover card to your PayPal account. Heres how: Go to your Wallet. Click Link a card or bank account. Click Link acredit or debit card. Enter your information. Click Link card. When you add a card, you Why can’t I upgrade my account to a business account?Business accounts must be held in the name of a business, not an individual. This means an upgrade from a personal or premier account to a business account is not possible, unless you are a sole trader. If you are a sole trader, you can upgrade to a Why can't I change the shipping address for my transaction? You can edit or update your postal address by clicking Postal Address in your Profile page. You may need to log in to see it. Please note that Paypal does not recommend changing the delivery address for a purchase you have already made and not yet received. What if I can no longer access the email address for my PayPal account?If you cantaccessthe email address for your PayPal account, you can changetheemail address you use to log in. Heres how: Go to yourSettings. Click the + symbol beside Email addresses. Enter your new email address, and click Add Email. An email confirmation will be sent to this address. How do I buy and send a digital gift card through PayPal?With PayPal Digital Gifts, you can buy and send gift cards to friends and family from a wide selection of top brands, including iTunes, Xbox, David Jones, Rebel Sports and more. We currently only sell via our store on eBay Australia. Youll need an eBay Australia account to Why was money automatically transferred from my bank account or credit card to my PayPal balance?You may have set up automatic transfers to your PayPal balance to cover micropayments (less than $10.00 AUD). Heres how to review and update your settings: Log in to your PayPal account. Click Profile at the top of the page. Click My settings. Click Update beside My checkout What can I do if I can't I log in?If youre having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browsers support page, or do a web search with How do I clear cache and cookies in (Your Internet My account is limited. Can I send an invoice to my buyer?No, if your account is limited, you need to go to the Resolution Centre to remove the limitation placed on your account, before being able to send an invoice to your buyer. Can I reopen my PayPal account?No, once you close your PayPal account, it cannot be reopened. You can open a new account, but it wont include your previous transaction history. Why do I have to link and confirm my debit or credit card?Linking and confirming your debit or credit card helps protect your account: It increases security within the PayPal community. It confirms your identity and verifies that you own the card associated with your PayPal account. It limits the risk with stolen credit cards and fake identities. When you Why was my customer's credit card declined?Issue PayPal didnt accept your customers credit card. An error message states, The transaction could not be completed. Please try again or Credit card not accepted. Causes PayPal typically declines a credit card when: Not enough credit or funds are available on the card. The card issuer wants Why do you need my residential address?PayPal needs your residential address in order for us to confirm your identity in connection with our obligation under certain Australian legislation. It must be a street address. Well use your residential address as your default billing address, but you can choose to nominate a different billing address. Which email address is my payment sent to?When you receive a payment for an item listed on eBay with PayPal as a payment option, the payment is sent to the email address designated in the Sell Your Item form for that listing. When a buyer uses the send money flow from their PayPal account, the
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