Help Article

How do I buy and send a digital gift card through PayPal?

With PayPal Digital Gifts, you can buy and send gift cards to friends and family from a wide selection of top brands, including iTunes, Xbox, David Jones, Rebel Sports and more.

We currently only sell via our store on eBay Australia. You’ll need an eBay Australia account to buy a gift card from us, but it’s easy to set one up on eBay’s site if you don’t already have one.

Follow the steps below:
  • Visit our store on eBay Australia where you can see the range of gift cards we sell
  • Select the gift card you’d like to buy, select the amount and click either Buy It Now or Add to Cart
  • If you’re buying the gift card for yourself, a confirmation of your eBay-registered email address will be shown
  • If you’re buying the gift card for someone else, you’ll be asked to enter the recipient’s email address, your name and a short message to be sent along with your gift
  • You can then log into PayPal to complete your purchase on eBay Australia

How do digital gift cards from the PayPal Digital Gifts store work?
The gift card comes in the form of a code. We’ll email it to you (if you’re buying it for yourself) or your recipient (if you’re gifting it). Our email will also include instructions for redeeming it.

When will I receive my digital gift card?
You should receive an email from eBay Australia confirming your order has been placed with PayPal Digital Gifts, usually within a few minutes.
After that, we’ll process your order and email you or your recipient (if you’re sending it as a gift) a link to your gift card. It will usually be sent within a few hours but it can take up to 24.

If you or your recipient haven’t received your gift card after 24 hours, first check your email spam folder. Remember that self-purchases will be sent to your eBay registered email account – not your PayPal registered email account (if these are different).

If you still can’t find the gift card from us, please contact our support team.

Do I need a PayPal account to buy a gift card?
Yes. Digital gift cards are often the target of online criminal activity, so paying with PayPal helps us keep you and your gift recipient safer.

Does my recipient need to have a PayPal account?
No. We only need your recipient’s email address to send your gift.

Can I buy multiple gift cards in one transaction?
Yes, you can buy multiple gift cards in a single transaction from the PayPal Digital Gifts store on eBay Australia, but limits may apply to the amount and number of gift cards you can buy.

Can I buy gift cards from a PayPal Digital Gifts store for another country?
Generally no. Gift cards purchased on the Australian PayPal Digital Gifts store are only redeemable within Australia.

See also… Getting support for digital gift card purchases from PayPal Digital Gifts
 
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