Is it ok to offer rewards to campaign donors?
Yes, you can give rewards to donors. Rewards should be related to your campaign or can be promotional items such as mugs, t-shirts, or calendars. Clearly defining your campaign, adding disclaimers to your website and marketing material will help you to launch a successful campaign.
When offering rewards you must:
- List the type of rewards you’re offering in exchange for each donation amount.
- Include a disclaimer on your campaign site and marketing material that you will make a best effort to provide the reward but delivery is not guaranteed.
Rewards that are not allowed include:
- Gold or silver coins or bullion
- Raffle tickets
- Gift cards
- A right or interest in property
Reward-based campaigns without a delivery disclaimer or with concurrent advance product sales will be considered Preselling and may be subject to payment holds.
We're sorry. The page you're looking for is no longer available. To search again or contact us, please visit our Help Centre.
Why is it important to renew my API Certificate?API Certificates are used to authenticate you to PayPal APIs. If your Certificate expires, PayPal can't authenticate you as a valid API user. As a result, you won't be able to process any transactions via the APIs. If your Certificate has expired, you can renew or change your I'm a developer and want to create a crowdfunding campaign platform, where do I get started?Here's how you can create a crowdfunding campaign platform: Sign up for PayPal Developer to innovate, test, and go live. Accept the PayPal Developer Agreement. Create an Adaptive Payments application. This is the PayPal product that supports crowdfunding models. To use Adaptive Payments, your PayPal Business Account must How long do I have to accept a partial refund offer, and how will my partial refund be credited back to me?When a seller offers you a partial refund, you have 10 days to accept or refuse it. If you don’t do anything, the offer will expire after 10 days. The source of your original payment determines how you get the money back. If you paid for an item How long will it take to investigate my claim?In order to ensure that each customer receives individual attention and to provide a reasonable time for each party to respond to our inquiry, we require approximately 30 days to resolve a complaint. In some instances this investigation can take longer, depending on the number of parties involved Does it cost money to open a PayPal account?No. There's no charge to open a PayPal account and to transfer money from your bank account to your PayPal account. There is also no charge to purchase items within Australia using your PayPal account. And there are no account keeping fees of any kind. There are fees How long does it take to withdraw balance from my PayPal account to my bank account?It can take up to 5-7 business days for your money to be deposited into your bank account. If it’s been longer than 7 business days, your bank may have had a problem with your request. Common problems include an incorrect account number or BSB, or a bank Do I need to change the file extension for my cert_key_pem.txt file to .pem for it to be recognized as PEM format?No, the issued cert_key_pem.txt file you download from PayPal is ready for immediate use. You won't need to manually change the file extension for it. Note: This file contains both your public certificate and your private key. It should remain unaltered and be stored in a secure location What information is required to open a Personal PayPal account?To open a personal PayPal account, you'll need to provide your name, address, phone number, and email address. We also ask that you create a password for your PayPal account and choose two different security questions to answer. This information is necessary for us to protect you from Is PayPal authorised to request this information from me?Yes. Just like a bank, PayPal is required by Australian law to confirm the identity of our account holders. Australian Anti-Money Laundering and Counter-Terrorism Financing laws impact all financial institutions, including PayPal Australia which is subject to similar regulations as Australian banks. You can find out more about What is the easiest way to calculate fees?One of the easiest ways to calculate PayPal fees paid for the year is to input your fee deductions into Microsoft Excel by following these steps: Download your transaction history for the year and import it into Microsoft Excel. Make sure to download your history as "Comma" or How is a refund credited to my PayPal account?PayPal credits the refund according to how the original payment was made. If you used a credit card, PayPal credits your credit card. If you used a funding source other than a credit card, your PayPal balance will receive the credit. If you used both a credit card Which email address is my payment sent to?When you receive a payment for an item listed on eBay with PayPal as a payment option, the payment is sent to the email address designated in the Sell Your Item form for that listing. When a buyer uses the send money flow from their PayPal account, the What is Preselling?If fundraisers accept payments independent of their reward based campaign for the future delivery of a product or service it is considered Preselling. When fundraisers engage in preselling, PayPal may hold the money to help ensure that buyers receive the product or service they paid for What version of PHP is required to use the PayPal SDK for PHP?PHP Requirements are as follows: PHP 5.3 and above. cURL extension with support for OpenSSL. PHPUnit 3.5 for running test suite (optional). Composer. For more information regarding the PayPal SDK for PHP, go to GitHub.My payment is on hold due to an open dispute, claim or chargeback. Why?When a dispute, claim or chargeback is open, the funds are held in the seller's account and are not available for use. They cannot be withdrawn and will be considered "disputed" until the dispute, claim or chargeback is resolved. This ensures the funds are available if a refund My account is limited. Can I send an invoice to my buyer?No, if your account is limited, you need to go to the Resolution Centre to remove the limitation placed on your account, before being able to send an invoice to your buyer. Is there an alternative to command-line access when setting up the PHP SDK samples?If you don't have command-line access to install the PHP SDK samples, here's how to manually set up the samples: Create a new file in: <SDK_ROOT>/samples/php/ Name this file ppsdk_include_path.inc Open this file and add the following: <?php set_include_path('path_to_sdk_root'. DIRECTORY_SEPARATOR . 'lib' . PATH_SEPARATOR . get_include_path()); ?> What is Payment Review and how do I integrate it?The Payment Review feature identifies high-risk transactions and notifies merchants of the review so they can hold shipments until PayPal has evaluated the transaction risk. PayPal currently notifies merchants of the review through email and transaction status within their PayPal account. For transactions on eBay, eBay API and What is Express Checkout and how does it work?Add PayPal as a payment option to any checkout with Express Checkout. Express Checkout offers the ease of convenience and security of PayPal, can be set up in minutes, and turns more shoppers into buyers. How does it work? With Express Checkout, your customers can complete transactions in
Related articles are currently unavailable
Video is not available
You were logged out to help protect your account.